Google Adwords: Step By Step Guide

IMG_2510Google as we all know, Is the biggest search engine in the world, but Google has many more services other than it’s search function. Google Adwords is a service where people like you and I can advertise our business. Blog or service, at the top of search result pages.

Of course, having a budget is essential for running an Adwords campaign, however, your budget needn’t be huge. For example, Google regularly offers vouchers for adwords. If you deposit $25 into your account, Google will give you an extra $75 worth of advertising to work with.

A lot of people reading this might be wondering how beneficial Google Adwords is to your website, well I can personally assure you, that a $50 campaign can take your article/service/blog/shop from having 0 visitors, to having 1000 overnight if you so choose.

Have we pricked your attention yet? I thought we might have!

So first thing’s first, let’s set up an account (it’s free to set up and will only take 2-3 minutes of your time.)

1 – Create a Google Adwords Account

First off, head on over to Google Adwords and click on “Start Now” and enter in your details – you will also be asked to confirm your email address. Once you have clicked the confirmation link in the email, head on over to adwords.google.com to sign in to your account.

2 – Decide On Which Locations You Want To Advertise To

Next up you need to decide on which part of the world you want to advertise to, which is where the analytics we discussed in the last article is so important. So for example, if the majority of your visitors are from the UK but you’re trying to sell a product in the USA, then you might want to advertise in the US. You can even narrow it down to specific states, cities and towns if you have a local business.

  • Click on “Create Your First Campaign” Button.
  • Click on “Campaign Settings” and then “Audience” before selecting which regions you would like to advertise to.

3 – Set A Budget

Moving onto the next part of creating your ad: deciding on a budget. Google will of course make budget suggestions but this is entirely up to you. You can set a daily budget that you’re happy to spend, whether that be $0.10 or $10 it is entirely up to you. You only pay when someone clicks on your advertisement, so each click might cost five cents meaning that in a $1 daily budget, you could receive 20 clicks (and 20 potential new customers!) from spending that dollar. You can change your budget at any given time and Google will never spend above the daily limit. Your ads will stop appearing in the search once the limit has been reached.

4 – Control Your CPC (Cost Per Click)

When you set your budget, so for example $1 per day, that $1 will consist of several clicks. It’s up to you how much you wish to spend on each click. The higher you bid, the more likely your ad will reach new customers. With that said, you are in the driver’s seat with this! You can bid whichever amount you like, many people starting out bid low (For example 10 cents) which will get you 10 clicks throughout the day.

Click on “Bidding And Budget” to change your CPC or to set ‘automatic bidding’ where Google bid an amount they think is most beneficial to your ad. Personally, I like to set my own CPC which can be changed at any time.

5 – Create An Ad!IMG_2511

Creating the ad itself is the most important part of the whole process. This is what your customers will see before they even see your website so it’s important to be appealing.

– Ad Title

This is your title so for example, if you had a bargain beauty product business, then your title might be “Buy Bargain Beauty Products” or “Find Cheap Beauty Products”

– Text Line 1

Be sure to include important keywords here as these keywords, when searched for, will appear in bold making the ad more likely to be clicked on as it appears most relevant to the user. An example of text in here could be “Bargain Beauty Supplies for Professionals”

– Text Line 2

This is where you make yourself unique and sell your service. For example: “Click To Save 20% Today” This is also known as a ‘call to action’ where you encourage the visitor to click

– URL

Simply enter the site’s URL for example www.yourwebsite.com

6 – Keywords

This is what people will type into the google search to find your ad. This is where it gets a little bit more complicated. However fear not, for I am equipped with all the tools and information you might need.

First thing’s first, don’t worry about getting it perfect straight away. You can easily delete or edit certain keywords if you find they aren’t working for you.

IMG_2515Here are my tips for choosing the right keywords:

  • Be Specific. Using keywords such as “Beauty” is too general and will likely show dozens of ads meaning yours is less likely to appear. I would recommend choosing “Beauty Supplies For Professionals” which Is more specific and niche to your website and will target customers who are looking for those specific things.
  • Start out with 4/5 keywords or phrases. You can then monitor which ones perform better and decide on which ones to remove and new ones to add.
  • Use the keyword tool! This tool is literally priceless and is completely free to use. Using this will show you how many people are searching for a specific keywords or phrases, how much competition there is from other advertisers and how much Google suggests you spend on each keyword.
  • Analyse your ad after a few days. Once a few days have passed, log back in and check how the keywords have performed. Google will show you how many times the ad appeared and how many times it was clicked on.

7 – Billing

This is the part no-one likes – parting with money! Haha! Here is where you enter your billing details. Here’s how to do it:

  • Click on “Billing” and then “Billing Preferences”
  • Select a payment method. You can choose between:
  • Postpay (automatic payments): American Express, JCB, MasterCard, Visa, Bank account payments (US bank accounts only), and debit cards with a MasterCard or Visa logo
  • Prepay (manual payments): American Express, JCB, MasterCard, Visa, and debit cards with a MasterCard or Visa log
  • Read and Accept the Adwords Terms & Conditions
  • You can also redeem a voucher here if you have one under “Promotional Codes”

8 – Done!

You’ve now completed setting up your adwords campaign. You can of course, add more, edit or delete your ads by signing into your account and adjust your budgets to suit your requirements. If you have any problems, there are dozens of online support pages at support.google.com

Alternatively, of course you can leave any enquiries in the comments below or tweet us @purelysocialmedia

Thanks so much for reading and I really hope this has helped you.

Until next time!

Holly x

Launching a New Product or Service? Here’s How to Create a Content Marketing Plan to Reach Your Audience + Win Sales

How to Create a Content Marketing Plan

Nobody likes a cold caller or an in-your-face salesman that doesn’t let you get away. When it comes to investing in a product we want choices. We like to build trust and find out how it works. In a world where marketers can easily put their product in front of you on Facebook, through Google or pop into your inbox – the “hard sell” can quickly be deleted and ignored. To promote a new service or product, we need to engage, show you’re an expert and provide value. And – that’s why content marketing is key.

Here’s How Content Marketing Will Grow Your Business

Provide value

We love getting as much as we can for our money. And – as a species, we LOVE freebies! And, that’s why offering free downloadable guides and resources work so well. You’re giving your potential client much more than a product or a service. You are proving that you are the solution to their problems.

If your audience has spent time reading your blog or chosen to download a guide, they know you know what you’re talking about. And before getting told about your new product or service, they trust your brand.

Enhance your SEO

In addition to building trust, content marketing ticks all of the SEO boxes too.

Say goodbye to the‘black hat’ SEO days.

Google now sees good, helpful SEO optimized content as the #1 ranking factor your website. The more helpful content you publish on your website, the more search engines indexes you.

And – the more your content is found on a search engine, the more chance you’ll have of connecting with a potential client.  

Engage with your audience + start conversations

By default, we engage with people and emotions. Showing our personality through the content we post on social media, blog posts, emails, online forums – we build meaningful relationships. Our ability to interact is what builds customer loyalty and wins a sale.

Become an expert

We’ve touched on how we need trust to make a purchase.

If you’re making a claim that you’re social media services will increase sales. You’ve gotta give evidence for that skill set. Through your content marketing you can demonstrate your ability to solve problems. You can feature case studies and prove your products/services are worth investing in by posting testimonials.

Using a combination of content marketing strategies you can provide rich information that’ll build your authority and put you ahead of your competitors.

To gain exposure and build as much hype around your product launch as possible, here are a few ideas to connect with your audience and get your name out there:

  1. Get Blogging!

Your blog should be your first point of call. As well as boosting your SEO, your blog posts will be the platform for the rest of your content marketing to build on.

Your blog posts don’t need to explain your new product or service, they just need to include keywords, spark interest and get your readers engaged with the advice you are publishing.

Brainstorm blog post ideas around the topic of your product/service that’ll be published in the six weeks prior, during and after your launch following this rough timeline and structure:

Blog Post 1: 2 weeks prior offering a free content upgrade to collect email addresses (after launch – update this post with banner images and product/service details)

Blog Post 2: 1 week before (after launch – update this post with banner images and product/service details)

Blog Post 3: On the day of launch offering a free guide based around the theme of your product/service to build your email subscribers

Blog Post 4: 1 week after launch

Blog Post 5: 2 weeks after launch including a free worksheet based on the theme of your product/service

Blog Post 6: 3 weeks after launch

  1. Create Opt-In Freebies to Embed into Your Blog Posts

As detailed above, you’ll see that we recommend creating free downloads to offer to your readers in Blog Posts 1, 3 and 5. These ‘lead magnets’ will get people signing up to your mailing list so you can get to work on priming  your audience for your product launch.

Follow our guide to designing an email sign-up form that can be embedded into your blog posts so you can automatically send out your freebie.  

  1. Set up an Email Sequence that’ll be sent to Your Freebie Downloaders & Mailing List

Email marketing is a great way to prime your audience for a service or product launch.

  • Brainstorm + write an email sequence of around 6 emails.
  • Send out 2 emails before launching.
  • And – send your mailing list 4 emails on or after the launch.

Here’s an example of an email sequence to your mailing list or after your freebie is sent out:

  1. Advice surrounding the theme of your product/service.
  2. Show how you/your business benefited from your product/service – the more personal the better – it’ll show what you’ve learnt from your journey and help your audience connect with you.
  3. Product launch email – feature case studies, your USPs and briefly mention your product/service. You may also want to link to recent blog posts related to the topic of your product/service.
  4. If you’re planning a webinar or Q&A on Periscope – send an email out to promote what they’ll learn from you & mention what you’re clients say.
  5. Pitch your product/service – mentioning an exclusive discount to email subscribers.
  6. Mention that it’s the last 24 hours of your discount and briefly go over the benefits of your product/service.
  1. Promote Your Freebies on Facebook Ads

Everybody loves a free gift.

As well as creating a post to promote your product/service launch, use Facebook Ads to promote your free downloadable guides.

People are more likely to trust a business that offers them free information in place of an advert of a service you’re offering.

In your Facebook advert, use your email sign-up URL to send out the freebie to your audience. You can find out how to find the email sign-up page URL in our How to Create an Email Newsletter Guide.

By creating a Facebook Ad, you can hit your demographic, offer a freebie to provide valuable helpful content that’ll show off your expertise and collect email addresses to add to your mailing list.

Through your mailing list you can start conversations with your potential customers, promote your recent content in your email newsletter and hopefully sell to them further down the line.  

  1. Facebook, Twitter + LinkedIn Posts

Write posts to direct traffic your blog posts and your new product/service for each social media network. For each link we recommend writing:

4x Twitter Posts

2 x Facebook Posts

1x LinkedIn Post

If you’re a member of a Facebook or LinkedIn group, post your content in places where it will be of most use.

  1. Guest Blog!

An amazing way to reach your target audience AND improve your website’s SEO is by guest blogging. Here’s how to promote your product/service through guest blogging:

  • Firstly, research businesses/blogs/websites which has a similar target audience to yours.
  • Email them to see whether they accept guest posts.
  • Brainstorm blog post ideas surrounding the theme of your product/service.
  • Arrange to publish your guest blog around on or after your product/service launch.

Find out why publishing content on sites is useful your website’s SEO in our article: A Beginner’s Guide to SEO.

  1. Upload Images to Instagram and Pinterest to Promote Every Blog Post

Create a pinworthy image for every blog post you create. Pin this to your boards + shared boards to get as much traffic as possible.

On Instagram, publish images featuring a question that relates to the content of your blog post. By posting these images to your Instagram with relevant hashtags you can hopefully kickstart a conversation with your potential audience.

  1. Lead a Q+A And/Or Tutorial on Periscope

An amazing way to show your expertise and connect with your potential clients is by using Periscope. Here you can host a livestream of a tutorial or Q+A related to your product or service.

What’s best is that your audience can interact with you and other watchers in the chat running at the same time as your live stream. Unlike educating your audience through a blog post, Periscope allows you to connect with your audience as well as your audience engaging with you.

You can briefly mention the benefits of your product/service and direct watchers to your website to find out more.

New to Periscope? Find out all you need to know in our Beginner’s Guide to Periscope blog post.

  1. Host a Webinar

Webinars are an awesome platform for generating revenue – they’re becoming increasingly popular too! Here are a few ideas for your webinar:

  • Think of one of your FAQs or what your potential client would like to learn from you. Use this idea for the basis of your webinar.
  • You can host the same webinar 2 or 3 times.
  • Pitch your product/service at the end of the webinar.

Questions? Comments? Leave them below or reach out to us on Twitter! We love to engage!

Online Marketing 101: Identity Economics

ONLINE MARKETING 101-

The marketing industry comes with a myth attached to it. You’re told to focus on your customer as an individual. You are told to know the individual as well as your favorite shoes, profile them, study their thoughts, find out their wants, and match your advertising accordingly. Except – as the latest idea in economics goes – there may be no individual. There is only group. Or to put it in another way: The individual buys according to what the group says. Knowing more about this idea can give you another handle on how to market your wares. And maybe sell them more effectively.

Identity Economics: It’s The Group That Buys Your Products

Our marketing principles come from traditional economics. Reasoning goes that people have their wants and needs. You’ll sell your product if you find out what those wants and needs are and show your targeted client how you can help him better than anyone else.  This way of thinking assumes that the targeted client knows his needs and chooses independently.

Marketing is based on this traditional economic view. Almost every single marketing modality from customer-centric to relationship marketing pivots the customer as an individual.  Personalized marketing says draw up a thorough profile of your desired customer – clothes, breakfast, schools, and so forth – so you know exactly whom you’re reaching.  Social media marketing tries to forge cozy interactions with the client. That’s what surveys are for! They ask the desired client, “Pray pretty please. What do you want and how can I help you achieve it?” Metrics measure whether or not your customer has bought. If so, supply more. If not, repeat the process.

Only the decision-maker may not be the individual. It may be the group. In which case, your marketing may flounder unless you consider that angle.

Identity Affects Your Health, Wealth, And Success

Sixteen years ago, economist and Nobel Prize winner George Akerlof and professor of economics in Duke University Rachel Kranton, launched their theory of identity economics. The model says that our identity affects our health, wealth, and success – and everything in between.

Identity refers to the different groups that we belong to, such as religious, gender, national, class and so on. People identify with different groups at different times.

How can we relate identity economics to marketing?

People buy according to their group because they want to conform. This makes them feel good and gives them some sort of social status. So they eat what their group does, dress as their group does, send their children to the same schools as the group does, ad infinitum. Kranton and Akerlof concluded: If you want to motivate someone don’t look into every nitty-gritty about the person. Scrutinize the norms of the group.

For instance, I run a site that offers hidden jobs to freelancers. Recently, a person tweeted: “Thanks but doesn’t look secure … this site is flooded w/shady gigs…The site isn’t safe for any legit freelancer.” The visitor explained: “Indians don’t pay well/on time.” (Note: 5% of the ads are from companies that carry Indian names).

Ordinarily, I would have have rejected this visitor’s feedback as prejudiced. The theory of Identity Economics made me look beyond her as being an individual and made me consider her opinion as Group. I looked into whether or not she was my typical client. If so, I would have to reluctantly use her feedback as cue to restructure my marketing because I wanted to sell.

This case also made me wary of using my bounce rate as a metric of site success. Marketing analytics urge you to monitor your site’s statistics. But maybe visitors leave because aspects of your site conflict with their social beliefs. Maybe you retain only two or three people but these are the people you want.

Looking at the prospective client as reflecting the opinions of a group rather than the opinions of him or herself give you a different handle on your marketing.

On The Other Hand…

Identity economics has its limitations. Marketing research recently found that advertising backfires when it scrunches the person into a group. Cases include Jif peanut butter that targets mothers by noting that “Choosy moms choose Jif.” or DirecTV that advertises, “If you call yourself a sports fan, you gotta have DirecTV!” or Gamefly.com that urges video gamers, “You call yourself a gamer? You have to have it!” or when Chevrolet asserts that real Americans drive Chevys.

In each of these cases, those who were surveyed protested that they have a mind of their own. They disliked being lumped into a group!

So, social context is an answer, but not the whole. Our self-concept is made up of both a personal identity and a social one and, when marketing, we can profit by considering both.

How Can You Use Identity Economics To Improve Your Marketing?

  1. Target marketing to the group – I work for a solar company that markets itself on price and environmental concerns. Research, however, shows that people put solar panels on their homes when other solar-powered homes are nearby. I adjust my marketing accordingly.
  2. Boost the signal strengthCustomers tend to tend to select products that most clearly broadcast membership in their specific group. Subtly highlight those signals or omit them. For instance, blood donation levels go down when blood donors are paid to give blood. The social identity of giving is core to the motivation and this is the aspect that needs to be highlighted.
  3. Ignore bounce rates – Rather focus on how you can improve your product so that it helps your customers. People are always going to be influenced by their cultures and there’s nothing you can do about that. Focus on the product and keep on marketing. Your clientele will grow.

In short, people buy according to a variety of reasons. Social context is one of them. Knowing how group comes into the buying can open up cost-effective ways of improving your marketing. It is individual as well as group that decides.

Look into both to sell.

 

6 Ways to Increase Traffic to Your Website

6 ways to increase traffic to your websiteIf you’ve recently started a business or recently invested money into a new web design and you’re not generating as many enquiries as you’d hoped – here are 6 surefire ways to get your ideal customers onto your website and kickstart your online sales:

Is Your Website Optimized to Appear in Search Engine Results?

Ensuring your website is optimized with basic SEO can boost your traffic tremendously! Follow these easy-to-follow tips to help you move up the search rankings for your keywords:

Identify Your Keywords

Using the Keyword Planner Tool on Google Adwords is the key to identifying the keywords you should be optimizing for your business. Once you have found keywords, it will help you get your ideal customer onto your website.

Update Page Titles & Descriptions

Once you have identified your keywords, you can update all of your website’s webpages to include your keyword in your site’s page titles and meta descriptions. Just in case you’re not sure, here’s an example of a page title & meta description:

search result

Adding your keywords to your meta data will ensure Google ranks your website in your target customers’ search results. If you’re a WordPress user, download the Yoast SEO plugin – it makes the process so much easier! Once installed, go onto the editing page of every page you need to update, scroll down and you’ll find the Yoast SEO text box where you can easily edit the title & meta description for each page.

Improve the Content on Your Web Pages

Google favours pages that users spend a lot of time on. Make your content look great by helpful content, breaking up large bits of content into smaller easy-to-read paragraphs and adding engaging images. Do you have pages with less than 300 words of content? Do you have pages that don’t look as great as other pages? That don’t include the keyword your optimizing? Start by implementing the following SEO practices on to your website:

Add Image Alt Tags

As well as adding keywords into your written content, include your keywords into the ‘Alt Tag’ on every image you upload.

Increase Your Site Speed

Google increases the ranking of websites will higher site speeds. Use Google’s PageSpeed Tool to analyze your website’s performance. If your PageSpeed is low – Google will suggest changes to improve the speed of your website.

Do You Blog for Your Business?

Blogging is one of the best ways to get your target audience on to your website. When you begin brainstorming your future content, your audience is your top priority. Think: what would help my audience? What search terms will be audience be using? What’s my target audience interested in? For example, if you offer hypnobirthing classes to help women have calm births, your ideal target audience will be searching for calming ways to ease labour. As your business is the answer to that search query – a good starting point for blog posts will be blog posts based on tips to ease labour, breathing exercises, pregnancy tips and motivational birth stories.

Here are a few ways to create engaging blog posts that attracts traffic:

  • Use the Keyword Planner Tool to find out most searched terms to strategize your content
  • Make your blog posts easy to read by using small paragraphs with bold engaging headings
  • An eye-catching title
  • Include links to your services pages and other blog posts that may help your readers
  • Post attractive images that complement your branding

Social Media Marketing

One study found that a staggering 93% of our buying choices are influenced by social media. Here are a few ways to master your social media marketing:

Get Your Branding on Point

Use specific fonts or colours on your website? Carry your website branding onto your social media profiles to create a recognizable, strong brand. As visual content attracts more attention than text alone, start by:

  • Creating images that uses the same font and brand’s colour scheme to publish with your tweets and status updates.
  • Branding your Pinterest boards.
  • Using your colour scheme and fonts in your Instagram profile.

Post Regularly

Gain a steady growth in your social media following by publishing content regularly onto your channels. The more people who engage with your brand, the more traffic will be directed to your 6 ways to increase traffic to your website checklistwebsite.

Be Relevant

Reach out to your target audience by sharing your blog posts, relevant articles, news in your industry and useful written, visual + video content. Even though you’ll be posting other people content – you will be connect with your potential customers and making relationships with people in your industry that may share your content with their audience.

Be Active in Relevant Communities

Building a community around your business is a catalyst for getting your business mentioned and shared online. Delve into the world of social media networking by finding Twitter Chats, Facebook Groups and online forums dedicated to your industry. For example, if you’re an organic skincare brand, you could share your knowledge and connect with your target audience in green beauty twitter chats, Facebook groups and online forums.

Your Email Marketing Campaign – Do You Have One?

With 66% of consumers making an online purchase as a result of email marketing, prioritizing email marketing is very important. Here’s how to get started:

Create Valuable Content to Build Your Email List

I’m sure you’ve landed on a website that either has a pop-up or side bar content offering a free eBook, course or guide in exchange for your email address? If you’re looking to connect with your audience, show your expertise and build your mailing list – this really works. Start by brainstorming ways you can help your target audience.

Create & Send out a Regular Email

Your email doesn’t need to be fairly complicated at first. You could send out a simple but engaging round-up email of all of the content you’ve posted throughout the week, over the last 2 weeks or month. This way you’ll direct traffic to your website and stay in the mind of your audience by appearing in their inbox regularly!

Guest Blogging

The higher your domain authority, the higher you’ll appear in search results. A great way of building your domain authority is by guest blogging. By posting helpful content on websites you’ll engage with a new audience and direct traffic to your website and create that all important, domain authority boosting back-link back to your site. Start by finding websites are leaders in your industry or post similar content to your website and contact them to see whether you can guest blog on their websites. You can also find websites that are seeking guest bloggers on Twitter, forums and Facebook Groups.

Update Old Blog Posts

Instead of writing new blog posts – you can direct more traffic to your website by updating old content. If you have been blogging for a while, you may have a lot of blog posts that could benefit from being improved. Start by looking at your Google Analytics to identify old content that’s popular with your audience.

Add a ‘Pinnable’ Image

Pinterest is a huge driver of traffic. Make your feature image ‘pinnable’ by making sure the images matches your brand and creating a vertical image for each post.

Link Relatable Content

Google likes to see inbound links in your content. Got a blog post that’s focussed on a similar topic? As well as pleasing Google, linking relatable blog posts will help keep the reader on your website.

Update the Blog Title

Your old blog post could benefit from improving its title to include a keyword or to attract more readers onto your blog post.

Add Keywords

Do you mention keywords in your blog post? If not – add them naturally within the content of the post.

Create a Content Upgrade

Could your blog post benefit from offering a worksheet? Or a more detailed guide? Creating a content upgrade will offer value to your readers, show off your expertise and help build your mailing list.

Top 7 Mistakes Businesses Made with their Digital Marketing in 2015 & What Can Be Done to Fix it in 2016

marketing in 2015

It’s the beginning of the year – which means creating New Year’s Resolutions and thinking about the year ahead. We reflect on the positives, we notice our mistakes and we work on how we can improve. Instead of indulging in high calorie food like we do over Christmas, we start cleansing our bodies and working on getting back into shape. And – like our bodies, our business’ need to detox too. The start of a new year is one of the best times to analyse the results of our digital marketing campaigns, try new strategies and create a marketing plan for the year.

Take your business to new heights by eliminating digital marketing mistakes and digitally savvy in 2016 by following these tips:

checklist

Mistake 1: Not Using Analytics Tools

If you’re going to promote your products and services online, you need to be able to identify what’s working and what’s not. Tools such as, Google AnalyticsHootSuite and Buffer provides you with rich data that helps you build a picture of how your content and social media marketing connects with your customers. Check out these simple but essential things you need to monitor:

  • Your social media insights. If you’re using a social media schedule tools like HootSuite, Sprout Social and Buffer, you can create reports on how your social media is performing in a few clicks. This will help you compare results, monitor your following, identify your demographics and see how much traffic is being directed to your website. On Facebook, you can see what time your fans are online, the most popular times are when you should be posting. You can do this by logging into your page, clicking ‘Insights’ on the top panel and clicking ‘Posts’ on the left hand side.
  • See what’s popular on your website. Google Analytics provides you with a wealth of data which shows what’s popular on your website. Seeing what content brings in the most traffic can help you create future blog posts that are popular with your audience.
  • Identify what’s converting. You might be investing a lot of time and money into moving up the page rankings for a chosen keyword. The keyword might be directing lots of traffic to your website, but the traffic may not convert into enquiries. On Google Analytics you can monitor your SEO campaign so you can identify when to stop optimizing a keyword and concentrate more time and effort on another.

Mistake 2: Forgetting to be ‘Social’ on Social Media

Don’t worry, you’re not the only one. Not being social on social media is one of the most popular mistakes businesses make. Check out our article on 3 Ways Social Media Automation on Twitter is Antisocial.  Cut down on selling your products/services and engage with your following by following these strategies:

  • Run competitions. Everyone loves the thought of winning something. Show your customers value in following your social media profiles by running a giveaway in exchange for a ‘like’ or ‘comment’. This is an effective way of increasing your brand awareness, social media following and reaching your target audience.
  • Share your customer’s content. If your customers take a picture of your product, write a blog post reviewing your service/product – sharing it on social media will show your potential customers what your customers are saying about you.
  • Start conversations with your customers and relevant influential people. Social media platforms are a great place to respond to comments from your customers and build trust. Twitter is a great place to get talking to popular people in your industry to build relationships and increase your brand awareness.

Mistake 3: Avoiding SEO

If we want to find something out, we Google it. Google is a very powerful tool to get your business noticed by potential customers searching for your services and products you provide. To kickstart your SEO campaign, take a look at our guide to SEO and use the following tactics:

  • Find out the most relevant keywords for your industry. You can identify the most searched keywords for your business and area by using the Keyword Planner tool on Google AdWords. Once you’ve found the keywords, you can begin to optimise them on your website.
  • Use your keyword in page titles and meta descriptions.
  • Publish relevant blog posts to direct your potential customers to your website.

Mistake 4: Focussing on Promoting Your Services

You may find that a lot of us avoid information about businesses services. When we’re searching online, we are looking to find the solution to our problem. In place of promoting your products and services, start providing content that will show your expertise and gain trust from your potential customer:

  • Create and share helpful content. For example, if sell fitness clothing and gym equipment, writing blog posts and social media posts about workouts, healthy recipes and benefits of certain exercises will engage with your audience more than sharing links to gym tops and Additionally, by publishing helpful content, you can work on a wide range of keywords which will drive more high quality traffic to your website.

Mistake 5: Not Having a Budget for Social Media Promotion

Facebook has made it more and more difficult to reach potential customers without paying. Simply by having a small Facebook budget, you can engage with more people and increase your brand awareness. Here are a few posts to sponsor:

  • Advertise helpful content. If you’ve recently published a video, infographic or blog post that will help customers – paying to promote the post will help you connect with more of your target audience.
  • Boost competitions to maximise your engagement. Similar to sharing helpful content, making more people aware of your competition will help you engage with a larger audience and get more entries.

Mistake 6: Not Having an Email Marketing Campaign

With 91% of consumers checking their email daily, email marketing could be the missing link in your digital marketing campaign. Get your email marketing started by:

  • Creating a giveaway to build your mailing list. Try building your database of emails by offering free downloadable guides as well running competitors in exchange for an email address.
  • Promoting your latest content. Like sharing your latest blog posts, videos and infographics on social media, you can use your email marketing campaign to share content and direct traffic to your website.
  • Advertising special offers. As well as promoting your products and services, running exclusive offers will help keep your potential customers subscribed to your mailing list.

Mistake 7: Not Using the Right Social Media Platform for Your Business

In 2015 you may have not used social media to promote your business or you may have struggled to find the best platform to engage with your ideal customer. You can identify the best social media platforms by:

  • Understanding your typical customer can help you create content for your potential customer. For example, if you offer services for businesses, LinkedIn is one of the best places to network and promote your content, but if you’re target audience is people – Facebook is an ideal platform to share your content.

Summary

Get ahead of your competitors in 2016 by keeping your strategies up to speed with the constantly evolving nature of digital marketing. Start understanding your audience, showing your expertise, blogging to boost traffic and using social media to engage with your customers. That way – you’ll reach your potential audience, gain their trust and boost your sales.

 

Questions, comments, straight up disagree? We want to hear from you! Reach out to us on twitter or comment below!

Social Media Strategies Your Business Depends On

purelysocialmedia

Note to our readers:

Hey guys! It’s been a while. We’ve been super busy trying to build our brand and tending to our clients.  But we’re back and coming at you with more posts on a more regular basis. 

We’ve decided to work with freelance bloggers to help diversify the information that we bring to you, as well as stabilize our post frequency, so you have something to read from us on a very regular basis. This week’s article is written by Holly Sturgeon, a beauty and fashion blogger from the UK who has a passion for social media and loves to dig up information to bring to you guys. Welcome to the team, Holly! Hope you all enjoy!

Back in the days our businesses depended on local and national advertising in Newspapers, on Radio and Television. Whilst those things are still important for spreading the word about your business, other options, (Free options at that – Thanks us later!) are now available.

Social Media has pretty much dominated our lives over the past few years with more than 307 million monthly average users on Twitter alone. You might use social media for keeping track of your favourite celebs or for sharing your cute cat pictures rather than for promoting your business, but sharing your content on Twitter, Facebook and Instagram (or any other of the numerous social media platforms that are available) could actually prove to be quite fruitful.

Ever scrolled through your news feed on Facebook or Twitter and seen a blogger or business letting you know all about their latest product or service? Of course you have! Well that’s because those businesses have started their own social media campaigns and began promoting themselves by using different social media strategies including the one’s we’re about to mention.

Whether your business is a blog, a service or is product driven, your primary aim of using social media will doubtlessly be the same and that is to reach new audiences and welcome new customers to your business. Here are a few social media strategies your business depends on:

Advertise Your Social Media Accounts

Of course, the purpose of using social media is to promote your business but your business also needs to promote your social media. (hear us out!). Presuming you already have a website, ensure you put your Twitter or Facebook handles on your homepage and in your ‘contact’ page. Customers feel more secure knowing they can contact you instantly and so letting them contact you via social media for any customer issues is a great way to attract followers and of course encourages user engagement. It’s also vital to ensure that when you are sent a query or comment that you reply to each one individually and personally. Also ensure you deal with all ‘personal’ or account queries via direct message to ensure customer confidentiality. All of this will ensure that your followers will feel safe and this is likely to result in return business.

Content

In order for this to work, it is really important to ensure you keep your feed current. Using apps such as Buffer or Hootsuite, you can schedule posts to appear on your timeline at your preferred times. In terms of what content to publish, businesses should always keep things professional with a hint of humour. Retweeting controversial users or using foul language are definite no-no’s but posting up the odd cute cat picture (obsessed!) will keep your timeline current and will encourage users to engage by favouriting, liking or retweeting your status. You should also consider keeping your tweets short (under 100 characters) as shorter tweets are proven to attract 17% more engagement.

Timing

Timing your updates is also important. According to Social Media Scientist Dan Zarrella, Twitter engagement for brands increases by 17% at the weekend. It has also been proven that Twitter users who use their mobile phones to browse their newsfeeds are 181% to be on Twitter during their commute. Perhaps consider posting in the early morning. The same applies to Facebook and Instagram (we’ve all done it) as we are all more likely to browse through social media platforms out of boredom whilst travelling.

 Images

Here we go with the cute cat pictures again – You are twice as likely to receive comments, replies, likes, retweets etc if you post an image with a link. So whether you choose to post a picture of your latest service or even a picture of the office Christmas Tree, you are encouraging people to engage with your brand. Engagement = visitors = Followers = Customers which is the aim of the game.

Hashtags

The hashtag trend started on Twitter but is now actually popular across most social media platforms. At the end of your status, placing a relevant yet popular hashtag will mean that your tweet will reach new followers. In fact, of all the information and advice given in this blog, this is probably the most important and successful tip. Here’s an example of how to use a hashtag:

 “Spending the weekend decorating the office. #springcleaning “

 Anyone who types “spring cleaning” into the search bar on Twitter will be able to see your tweet, this also applies to Instagram and Pinterest. Using more popular hashtags, including ‘trending’ hashtags (which you will see on the left hand side of Twitter or on the right side of Facebook) will obviously mean your tweet reaches a bigger audience, but that also means that more people use that hashtag and so your tweet will be pushed down the newsfeed very quickly, leaving a limited amount of time for users to see your status.

If you use hashtags that are relevant to your status, you will reach new users that are genuinely interested in what you have to say meaning you are more likely to encourage engagement and receive more followers.

You might want to consider creating your own hashtag. For example if your business is called “purelysocial” (shameless plug – We’re not even sorry!) then type your status similar to this format:

 “There’s only 6 weeks left until Christmas, Are you prepared? #purelysocialmedia”

If someone retweets your status, their followers will see your business name in the tweet, despite the fact that you’re not directly advertising. Clever huh?

Competitions

Everyone wants something for nothing. We all have entered a competition at some stage in our lives, whether it was in a magazine or even just buying a lottery ticket. Running a competition on social media can prove to be extremely popular and will definitely encourage people to follow you. Whether you offer a service or a product, running a competition on social media where the users are required to “follow and share/retweet” your status to enter will mean you will get a follower, who will share your status with their followers, who will then share it with their followers and so on. It can result in hundreds of followers and will mean more people will visit your website. Using clever hashtags (such as #win, #competition and #giveaway) for this, like previously mentioned will see your competition reaching the masses.

Paid for Ads

No-one really wants to pay for something if they can achieve similar results for free but we thought we should cover all options available to your business. Of course, there are paid options available on both Facebook and Twitter where you can start a campaign which see’s the platform advertise your service on newsfeeds. You might have seen “promoted” statuses on Twitter which are paid for advertisements and the ads on the right hand side of Facebook are also paid for. Advertising this way is definitely useful for those who have a budget to work with but can also be an expensive way of experimenting with social media.

Using social media can increase your customers greatly and is definitely something your business will depend on if you want to increase exposure online. Keep an eye on this blog for more tips on using social media to promote your business and feel free to submit your questions!

Until then, feel free to share your cute cat pictures with us @Purelysocialtip

Is following clients on Instagram a good idea?

image via flickr

image via flickr

We’ve managed accounts for several fashion and beauty businesses and often encounter the question of whether or not it makes sense to follow clients. Most of you in the fashion and beauty industry make it a practice to only follow those on social media who are in the industry. This helps you to network with colleagues, keep abreast of the goings-on and trends within the industry, and get inspiration. These are all great reasons to do so and you should definitely continue to follow those in the industry, but our thought is this: Yes. You should also follow your clients. We’ve heard several reasons for not following clients from: “I don’t want clients’ posts to distract from what I would like to see: i.e. posts within my silo” to “What’s the point in following clients period?” or a variant of a KPI question.

Here’s our point:

By not following clients and potential clients, you’re missing the whole point of social media. This goes back to understanding why you’re on social media in the first place. If you are on social media to reinforce a relationship with current clients and expand your client base, then you absolutely need to have a two-way relationship with your followers. If not, then it’s useful for other things (we’ll talk about specifics later), but not necessary.

The entire purpose of social media is to break the fourth wall and open communication that previously was non-existent between businesses and their customers. How are you going to have a conversation with your clients if they can only visit you on your terms i.e, your page.

The benefits of having a two-way relationship extend to both intangible and tangible forms.

The intangible benefits:

  • Building a relationship.

you get to know your followers on their turf, as well as yours, and gain an insight into their lives. You also are now have more of an opportunity to listen and converse. For example, if a client posts a picture of the hairstyle you just did for her, you then have the opportunity to gain permission to repost and image. More content that you don’t have to create. Potential clients who see this can now see your work in a relatable setting.

  • Humanizing the brand.

By engaging with your clients and showing them that you are not a robot, and that you care about the welfare of your clients, you bring a human face to the brand. This means don’t just follow and lurk, engage! Like a photo, talk about something relevant, reply to comments.

Too many businesses ignore comments. If your page is getting swamped with comments, you’re obviously not going to have time to reply to each one individually, but keep an eye out for questions and potential clients seeking information. This can be the deciding factor between whether you gain a new client or lose a potential client. If you don’t have time during business hours, delegate someone to take shifts or set aside an hour or two each day where you make a point to browse through your notifications and answer questions. If you’re just starting out and get very few comments, you absolutely need to make it your duty to respond to everyone, question or not. Show that you care that they took the time to leave a comment.

  • Building trust.

Going back to the example of re-posting a client’s image of your handy work, this is also an opportunity to build trust. How many of us have gone to a hair or nail salon and left less than pleased and now do detailed research before trying any new place?   By posting your handy work from your client’s perspective, you’re developing a rapport and showcasing verifiable reviews from clients that love you i.e., building trust.

The tangible benefits:

Higher potential for new clientele.

New clients are important to growth; a business can’t survive solely on repeat customers. In order to significantly increase revenue, the fact is that you need new customers. You need more people buying your products and your services in order for significantly increase growth and, as a result, revenue. This means that some time should be spent focusing on how to bring in new clientele. This is not to say that you should take any focus off of current repeat clients, you definitely should not, as repeat clients are fundamental to sustaining business. On the other hand, if growth is your goal, new clients are how you get it. Social media gives you the opportunity to reach clients in a way that no other marketing platform does. It essentially puts clients right at your doorstep and opens the door to their lives. I can’t tell you how many times I’ve seen posts of people moving to a new area and looking for a new stylist, nail salon, and or boutique. It happens on a regular basis, why not benefit from it.

Where do you start?

  1. Pay attention to who likes your content and do a little bit of research. Check out their page, see where they’re located. If they’re in your area, follow them.
  2. Check out who likes the content of those in your industry. Some instafamous people in the industry have followers from all over the world. If you check the comments, you’ll see from time to time people comment “I wish you were in *insert town here*.” If they mention your town or surrounding areas, this is your cue to step up and promote yourself. Don’t get ahead of yourself, no sales pitch necessary. Simply “Our salon/ boutique is right here in ______, check out our content” will suffice.
  3. See if there are any Instagram pages dedicated to your city and see who follows them. Do a little bit of sleuthing and see if you can find target client. If so, follow them.
  4. Take a look at your discovery tab, as you like and follow more content that’s relevant to you, the Discovery tab will pull more useful content. Instagram has nearly perfected this algorithm. Take full advantage of it.
  5. If your feed is too clogged, create a separate page just for yourself as the owner so you can see only what you want to see. Click here for a few apps that can help you manage multiple Instagram accounts.