How Personal Should You Make Your Social Media?

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We all have been there – we see a tweet that is borderline offensive but is hilarious and we’ve hit ‘favourite’ before we’ve even thought about the repercussions. As a Blogger of almost five years (and a self confessed social media addict), I can definitely empathise.

I have seen some bloggers go from zero to five thousand followers in a day because of a single tweet. With that said, on the flipside I’ve also seen some businesses go from having 120,000 followers and loosing more than 20,000 followers in an instant because they’ve offended people by being too personal, or by ‘liking’ something that can be disagreed with.

I know a lot of you reading this are businesses looking for advice on how personal to keep your social media and there are also a lot of Bloggers looking for the same information which is why this article will be split into two sections.

The rules for Bloggers and Businesses for social media are very different and so I wanted to keep this clear and individual for both genres.

First thing’s first, let’s talk about it from a business point of view.

1 – Businesses Should Keep It Professional With A Hint Of HumourIMG_2131

The title might seem pretty self explanatory but let me just go into a bit more detail. Businesses, whether you run an online shop or service, are seen as ‘professional’. I would probably expect some Bloggers to say something offensive or using profanity now and again, but I always expect a business to be professional. I don’t really want to see a business sharing their opinions or using profanity. If I am going to spend money with someone, I want to feel safe and know that if I choose to complain to the business, I will be met with professionalism. At the same time, I also want to know that the business is human and has a sense of humor.

2 – So, what is ‘too’ personal in Business?

Here is a list of ‘No-No’s’ for any business on social media:

  • Do not establish any online friendships on a business account
  • Do not use profanity in your statuses.
  • Do not ‘favourite’ or ‘like’ any statuses that contain profanity or potentially offensive statuses.
  • Do not engage in arguments.
  • Do not post any images that were not taken by you or that you do not have permission to use.
  • Do not engage in or post any political, religious or sexual discussions.

3 – What Should My Business Be Personal With

Now that I’ve given you a list of things you shouldn’t do, it’s only fair to give you a list of what to do.IMG_2130

  • Do respond to any messages of complaint or query about an order or otherwise.
  • Do always mention the person’s name in the response (it makes it more personal to the individual).
  • Do always thank users for their message
  • Do keep things light hearted. For example “It seems our website has been enjoying our relaxation products a bit too much! We’re working on getting getting the website working again and apologise for any inconvenience”
  • Do show respect. Be sure to post statuses of respect in regards to the deaths of popular people (celebrities) for example “Rest In Peace Whitney Houston. We will forever be affected by your music”.
  • Do post cute animal pictures. Everybody loves a cute cat!

These tips will definitely keep your business on the right path on Social Media. If all else fails and you instantly regret posting a status or make an embarrassing spelling mistake, then there is always the delete button. We’ve all been there!

Now moving on to Bloggers.

1 – Bloggers should keep it personal with a hint of business.IMG_2132

I’m completely reversing the formula in comparison to how businesses should behave on Social Media.

I’m a Blogger, so writing about how to behave on social media as a Blogger is really easy for me. I have literally made every mistake in the book so I can 100% talk with experience.

People read blogs to feel connected with someone. I read blogs because I like to hear their opinions on products, fashion and even politics. So it’s important that your social media feeds aren’t just filled with “have you seen my blog post? Visit www.no-one-wants-to-see-this-sort-of-thing12345.com.” type posts.

When users follow you, or visit your social media, they’re looking for a real time version of your personality. They want to connect with you and are happy to read about your daily activities and hear all about the first date that went wrong. What users don’t want to see is controversy for the sole point of being controversial and trying to get followers. It’s difficult knowing boundaries as a Blogger on social media as users still expect a ‘degree’ of professionalism from Bloggers as people of online influence.

2 – What Not To Do On Social Media As A Blogger

Here is a list of a few things I recommend a Blogger does not do on social media:

  • Do not get involved in arguments or heated debates. It just portrays you as a ‘troll’.
  • Do not post ‘click bait’ titles to your blog – followers see straight through them and invariably dislike it. (Click Bait titles are catchy titles such as “I’m Marrying My Dog?” when actually you simply say “I love my dog so much I’d marry him if I could” within a blog post that is completely different to the status).
  • Do not post images that belong to other bloggers unless you have their permission.
  • Do not start a campaign unless it is something you truly are passionate about and there are no other likeminded campaigns to get involved with. Followers see it as attention seeking and invariably unfollow.
  • Do not post controversial statuses just to get followers.
  • Do not criticise other bloggers or celebrities. Followers just think of it as ‘sour grapes’.
  • Do not post anything sexually explicit, religiously controversial or politically damning. You could be sued. Yes, it has happened to other bloggers.

These are the holy grail of social media No’ No’s for Bloggers so be sure to stick to them.

3 – What should I be posting as a Blogger on Social Media?

Here’s a list of a few things I would recommend posting as a blogger on social media:

  • Do show a BTS (Behind The Scenes) image – people love to see how you work when you’re creating content.
  • Do reply to people who take the time to tweet or message you. It’s just good manners and makes you more human.
  • Do post positive quotes and memes – these are a ‘favourite’ and ‘liking’ goldmine.
  • Do let people see snippets of your life, such as your meals, workouts, outfits and so forth.
  • Do get involved in discussions – politely!
  • Do advertise your blog content (2-3 times per day is most effective)

These ‘do’s will be sure to keep your social feed interesting at the same time as serving it’s purpose which is ultimately to drive traffic to your blog.As you can see, being a business and being a blogger are two very different things and as such come with very different ‘guidelines’ for social media.

One thing that does apply to both bloggers and businesses is that if you are sent a ‘troll’ like message which contains profanities and is derogatory to you or your business, then simply do not draw attention to it and ignore it. Rising to it encourages more comments of the same nature and makes you or your business look bad at the same time.

I hope you’ve found this article helpful! If you have any questions or suggestions, then feel free to comment below or tweet us @purelysocialtip

Until next time!

Holly x

How To Use Instagram In The Beauty & Fashion Industry

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Often I’m asked how I keep up with so many different social media platforms for my beauty blog. The answer is simple: research! Before deciding on four of the platforms that I thought are most beneficial to my business, I took some time to do research and really see what platform was best for me. See more about that process here. Of all the social platforms I’ve used, Instagram is easily one of my favourites as it is effective for promoting my blog content and interacting with my followers. Not forgetting to mention that I’ve found gaining new followers to be relatively easy on Instagram (Bonus!).

So how can you use Instagram to promote your business?

Well, there are a few elements of Instagram to explore including using hashtags effectively, promoting your brand and how to gain new followers (we’re even discussing the pro’s and con’s of ‘buying’ followers #controversial). First, let’s talk about Instagram in general.

Firstly, Instagram is a photo sharing app. You can only access your Instagram via a cell phone or smart device. Initially, when I started using it, I found this frustrating because I wanted to access Instagram on my laptop or desktop PC when I was working rather than going on my phone and accessing it. Now, however, I actually prefer Instagram being an app rather than a website because it makes it more personal. As you will know if you read these articles regularly, I’ve mentioned that being personal is a followers goldmine. If you offer a personal touch to your online presence, people are going to interact with you as they do with their friends or family on social media. Not only that, but you can post to Instagram during your social hours without having to load a computer. #LazyBlogger…

In terms of content, keeping the pictures close to your business theme is recommended to ensure your potential followers know what they are to expect should they choose to follow you. Don’t be afraid to post up a cute cat picture now and again though, it shows you’re human and who doesn’t love a cute cat? (I’m Holly and I am a cute cat addict). Try to keep your content unique – no-one is interested in seeing the same thing on several accounts. New content is what engages your visitors.

Oh and for those of you who are like me and prefer to pre-schedule, you can also use Buffer or other social media management apps to time your instagram posts. You can thank us later.

 

Using Hashtags Effectively

The social media world is centered round hashtags right now. People are using guaranteed big search items like the Kardashians dropped into everyday statuses and conversations to attract a larger audience. Some hashtags attract a bigger audience than others, but just because a lot of people may see your post, doesn’t mean those people will click on it or interact with you. To effectively promote your blog, brand or business, you will be looking to encourage interaction on your social media pages. Very seldom will anyone visit your website or business based on a sweeping glance. More likely, is that they will visit if they see something relevant to what they’re searching for.

If you load a search engine and search for ‘popular Instagram hashtags’ you will see everything from #instadaily to #happy and #winitwednesday amongst dozens of others. While those hashtags are fantastic for posters who have daily content, who have a happy picture to share, or are hosting a competition. In the beauty and fashion industry other hashtags are proven to be most effective. Top beauty and fashion hashtags include:

  • #bbloggers (beauty bloggers official hashtags where other bloggers see the content – many of my followers are actually fellow bloggers so don’t forget to reach out to others in the same industry as you!)
  • #OOTD (Outfit of the day where people searching for this are looking for fellow fashionistas and fashion inspiration)
  • #hairspiration (gorgeous hairstyles from colour to styles can be found under this hashtag)
  • #fashion or #psfashion (pretty explanatory and #psfashion is for plus size fashion)
  • #makeuptutorial (short video clips showing mini makeup tutorials)

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Of course, there are dozens of other hashtags that can be used, so take a look at Top-Hashtags to take a look at more.

Using the hashtags in your post is simple. Steer clear of adding them throughout the status and always use less than seven in each post. A lot of people recommend using three or less, however as a personal opinion, I don’t mind seeing five or less and a lot of other instagram users have similar thoughts.

Here’s an example of an Instagram post using hashtags:

*insert image* – Loving this gorgeous eyeshadow. Who else thinks copper eyeshadows are beautiful? #bbloggers #makeup #copper #beauty

How To Gain Followers

Normally on social media, you can spend hours on end commenting on statuses and will get little to no followers. However Instagram is a whole new ball game. By searching for hashtags in the search feature, you will find thousands of users with similar interests to yours. Simply ‘liking’ their photo and commenting can encourage that user to not only follow you, but to also interact with you.

People like to be part of something popular, so once you get above 200 followers you are more likely to see an increase in followers simply by posting regularly. Which brings me to my next point, buying followers.

This is a controversial one because a lot of people dislike the thought of ‘buying’ followers. A lot of people might think there is no point in buying followers (I, myself, choose not to but it doesn’t mean I never will). Because people like to be part of something popular, you’re more likely to gain followers when you already have a lot of followers which is why some bloggers use sites such as fiverr.com to buy followers. It’s not against any rules as long as the accounts are active and comply with the standard user rules of Instagram so this is really a personal choice.

You can also promote your Instagram posts if you have a decent budget. For more information on this head on over to the Instagram help pages.

One thing is certain, Instagram is a social media platform that will always be around. With literally millions of users posting daily, the advertising and promoting potential for your business is endless.

We would love to hear your thoughts on Instagram (and what your thoughts are on buying followers!) so please do feel free to leave your comments below or tweet us @purelysocialtip

How Snapchat Can Be Used In The Fashion & Beauty Industry (Including Bloggers!)

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Hi everyone!

It’s Holly again back to give you some more insider information on Snapchat and how it can be beneficial to the beauty and fashion industry. Last week, we discussed how to set up and use SnapChat, so now that you’re a pro, it’s time to put your practice into good use and efficiently use the platform for your business or blog.

A lot of people might be wondering how the beauty and fashion industry can benefit from using a social platform such as Snapchat and the answer is simple – it builds a community. Releasing new products is all fine and well, but in order to make those products the most sought after items in the business, you will need to create some sort of community and hype around them which is where Snapchat fits in just nicely.

Let your followers become industry insiders…

As we mentioned in the “beginners guide to Snapchat”, anything you post to your followers will disappear in 10 seconds. To some this might seem like a pain, but actually, it makes your followers feel as though they are part of an exclusive club where they have had a ‘sneak peak’at something that a lot of other people might not have seen. It gives them a backstage insight to the industry and that is where the Fashion and beauty industry can use Snapchat to their advantage.

Fashion week is the biggest week on the fashion calendar which will see everyone from high street to designer brands showcasing their latest and upcoming trends for industry insiders and press. Unfortunately, us mere mortals don’t have the status to mingle with Kimye and Victoria Beckham so we rely on press coverage to let us in on the inside scoop. Now, brands are turning to Snapchat to document snippets of insider knowledge and backstage model diva drama for their followers to see. As each clip only lasts 10 seconds before it disappears forever and ever, followers will be left wanting more which will encourage social media interaction and even increased visitors to your website. (Remember, Visitors = Sales!). Brands such as Juicy Couture, Burberry & Alexander Wang all use Snapchat to promote their brands. If it’s good enough for them… right?

So, as a small Fashion brand, how can you use Snapchat for your business?

IMG_1007It works quite similarly for you as it does for the large companies. When new products are being created, perhaps consider capturing a snippet of a creative meeting, of fabric swatches, or of an upcoming advertorial for the season ahead. Because you are only showing a 10 second clip of it, you leave your followers wanting more as was mentioned earlier. This also works for beauty brands too where you can showcase new product ideas, color swatches and new packaging. As a beauty and fashion blogger myself, I can safely say I love this kind of content and even though I know the brands are trying to sell themselves, I fall for it hook, line and sinker. I want to buy the new products and I want to be the first to know all about them.

You can also send exclusive offers to your Snapchat users. So for example, you can take a picture of a dress and include the caption:

“20% off for Snapchat users using code 0000

the snap only lasts 10 seconds so not only will this encourage your viewers to act immediately, it also lets them feel as though they are part of an exclusive club. Of course, everyone wants to be part of an exclusive club, just like I want to be part of Taylor Swift’s Squad… Moving “swiftly” on. (pun intended).

Now that we’ve taken a look at how Snapchat is great for promoting Fashion and Beauty Brands, let’s take a look at how Fashion & Beauty Bloggers like me can benefit from using it.

I’ve been blogging for almost five years, and since starting out, I’ve probably signed up to around 20 different social media platforms. Some of them work better than others and more often than not, the ones I expect to work the least for me, end up being a huge source of traffic to my blog. One of those very platforms is Snapchat.

I initially started using Snapchat a year or so ago where I enjoyed sharing cute snippets of my cat wearing my slippers (still gets me laughing to this day) with my friends until one day I realized that I was being left behind. Other Fashion and beauty bloggers were using Snapchat to promote their blogs in ways I didn’t even think about.

As I mentioned earlier, brands like to showcase snippets of upcoming launches and bloggers are no different. Whilst bloggers invariably don’t have new products of our own to showcase, we are able to share with our visitors what is coming up on the blog in the coming week.

As scheduling is a vital part in keeping every blogger sane (trust me!), we invariably have our content planned for the week ahead and so this means we can show snippets of us typing a blog post and highlight eye catching segments such as:-

“The $3 mascara that wins the Volume battle hands down”

Then caption it “Coming tomorrow on my blog”.   Users will be enticed to see this wonder mascara and are likely to visit your blog to see it. Clever huh?

Another way for fashion and beauty Bloggers to use Snapchat to their advantage is to offer your followers something exclusive that they can’t find on your blog or Twitter. For example. If you are doing an OOTD IMG_1008(Outfit Of The Day)blog post then a still image is perfect for your blog, but on Snapchat you could record a
clip of a 360 degree view of the outfit where you zoom in on key features. For Beauty bloggers, you could show lip swatches of a new lipstick on your blog but to offer your snap chatters something a bit more, you can record yourself applying it and biting into an apple to prove the product doesn’t smudge easily.

Not only does this drive traffic to your blog but it also encourages more followers to your SnapChat.

Be sure to cross-promote your snapchat channel at the bottom of a blog post where something ‘extra’ is offered on Snapchat. Be sure to share your username across social media too and watch as your followers and blog visitors increase day by day.

IMG_1009Similarly to brands, bloggers can also offer exclusive deals such as competition entries and interviews to people who comment on your snapchat content. Again, be sure to blog about this on your blog and mention it across other social platforms to let people know that they can expect a lot from you on Snapchat.

 

 

Snapchat is also rumoured to be offering advertising opportunities in 2016 although this has not been confirmed.

So now that we’ve covered how Snapchat can be beneficial to the fashion and beauty industry, what are you waiting for? Get snapping and be sure to leave your usernames in the comments below!

Top Five Tips For Blogging Success

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The road to success is always paved with pot holes. It can be a bit of a bumpy ride sometimes, but if you know the right roads to take, you can bypass those potholes and have success without the hardship.

Take it from me. I learned the hard way! It is very easy to get lost on your way to the end game. I started out my career as a blogger simply reviewing products and begging PR firms to send me products. I did not realise that no one wants to read posts from someone bragging about how much free loot they managed to bag, not to mention that no one would even find that post. Turns out simply writing content and putting it online doesn’t mean it will automatically go viral if you don’t promote it (see our post on the best ways to share content here). As time went by, I soon learned how to perfect my blogging technique. Here are my Top Tips for Blogging Success to make your journey a little bit easier.

1 – Platform

Deciding which blogging platform to use can be tricky. However, it is an important decision to make! Changing your mind once you have established your blog can be very tricky and highly time consuming. There are two preferred platforms that bloggers use: WordPress and Blogger.

WordPress is a platform designed for more advanced users who may have experience in using plugins and HTML. The platform allows users to add more features into their blog and to incorporate downloadable features. WordPress itself is free to use, however you may need to buy a hosting package if you’d like a custom domain (Hostgator is popular amongst bloggers). Many of the plugins and templates are free to download and use, but there are premium paid for versions that provide more options.

Blogger on the other hand is a completely free platform which hosts your blog. The platform is open source and allows new users to design their blog at just the click of a few buttons. To add to this, the simple to use platform is also owned by Google which means it’s not going anywhere anytime soon.

To summarise, if you know your way around the web and are pretty good with coding and would like customizable options, then WordPress could be the option for you. If you’re new to blogging or web design as a whole, and have limited to no budget, and prefer a more turn-key option then Blogger is likely to be your preferred option.

2 – Timing

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Timing your blog posts to publish on a specific day and time can prove to be successful with your visitors. Us humans are creatures of habit and so letting your visitors know that you will be posting new content on a certain day or time will encourage regular visitors to return at that time.

Timing your blog posts also helps you to target different time zones. For example, if you have a business in New York but think people in the UK will be interested in your content, then there’s a five hour time difference to take into consideration. Scheduling your blog post at 2pm UK time (9am New York) will mean New Yorkers will wake up to read it before work or whilst commuting, whereas the Brits will read it in either their lunch or coffee breaks. Scheduling is available on both WordPress and Blogger.

3 – Topics

Whether you’re a fashion blogger or a holistic therapist letting your visitors know about what you have to offer, it’s important you choose the right topics to not only attract new visitors but to keep those visitors on your blog.

Writing controversial posts may bring in a few visitors but in terms of gaining credibility for your business, it certainly won’t do much good. Many bloggers write about topics that answer a question. This provides information for your visitors and encourages them to browse around the rest of your blog. For example, if you have a Holistic Therapy business, try writing about the benefits of holistic therapy in comparison to other methods, or perhaps a blog post highlighting a specific ailment that holistic therapy has successfully treated. These areas are fairly non controversial and will provide useful information to those reading. By veering off topic, your visitors will become confused as to what your blog is actually about.

4 – Design

Keeping your blog simple and easy to navigate through is just as important as having any content at all. Ever visited a successful website that was full of graphics and a loud background with obnoxious writing? No, that’s because users don’t find a ‘busy’ blog, a ‘friendly’ website. Many Bloggers choose to stick to a white background and accentuate it with one or two colours in the navigation or sidebar and banner. Every blog has a decent amount of photography which in itself adds colour to the blog.

In terms of photography, ensure you make your photo’s large and clear without being overly edited. Don’t stretch the photos or you risk significantly reducing the picture quality. Aside from that, whether you choose to use a big fancy camera or a cell phone camera, your photo’s will be one of the main attractions of your blog.

5 – Social Media

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Promotion is key to blogging success which is something we have talked about previously here on Purely Social Media. Many people leave out promoting their content on social media or tweet about it once and think ‘that’ll do’, however the truth is that your blog will never reach the masses unless you shove it in people’s faces and let them know it exists.

Twitter, Facebook and Instagram are three of the most popular social media platforms amongst bloggers and all can be managed using different platforms such as Hootsuite or Buffer where you can schedule your social media updates in advance. Scheduling your social media updates means you can take the time to carefully plan what you wish to say in your status and creating links to be included. A good job is never a hurried one!

The value of social media to your blog or business is invaluable. All it takes is for someone popular to retweet something you’ve said and it can receive thousands of visitors overnight. For those of us who are not quite fortunate enough to have famous fans, social media is vital whether you have twenty or twenty thousand followers. One more person seeing your content is one more than you had before.

Finally for social media, it’s important to use your platforms to interact with your followers/visitors. Whether you have a blog or a shop, it’s useful for helping with any issues or customer services. If you interact with your followers, you gain trust in your website and business which will encourage returning visitors and customers.

Summary

These five tips will definitely steer you and your blog in the right direction without spending a single dollar. I could easily have written a dozen more things to help you on your way but having a successful blog won’t happen overnight and you certainly can’t learn everything there is to know about blogging overnight either (trust me, it’s taken me more than three years and I’m still learnng!)

Until next time, make sure you let us know your thoughts by commenting or by tweeting us @purelysocialtip

Useful Tools for Beauty and Fashion Bloggers

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When blogging first started being a “thing”, there was just a person behind a screen who wanted to vent about their lives and their passions in that moment. Nowadays, blogging has become a full time career with hundreds of people monetizing their hobby, and with time has come a slew of new tools to help make blogging easier to manage -whether that be with content, social media or images.

Here are a few tips from one beauty blogger to another to help you make the most out of your passion.

Scheduled Posts

Being able to schedule blog posts has become every bloggers best friend. Many bloggers feel the need to post everyday or every other day and so being able to write up two or three blog posts at one go and schedule them to appear on your blog at a specific time or date is definitely essential to blog maintenance. Whether you use Blogger or WordPress (as most bloggers do) each platform gives you the option to schedule your posts. No more working weekends – Hurrah!

Photo Editing

Many bloggers spend hours on end perfecting their pictures, whether that is of a product or of your makeup or outfit, you can end up spending the entire day photographing something and still find that once you upload it, it still looks boring or the lighting looks awful. Nowadays there are several tools you can use to help you edit the lighting and add in all sorts of fancy embellishments to your images.

Picmonkey as an example is a bloggers favourite tool as you can edit and design images without downloading software or registering to the site. If you prefer to use apps, you can download “afterlight” which is a free app where you can apply filters and lighten the images on your phone.

Here’s an example of an image that has been edited using Picmonkey to add filters and overlays:

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Taking Photos

Pictures are equally as important to your blog as content. If you have good photography then you make your blog look and feel more professional which not only do visitors love, but so do companies who might be interested in sending you their products or wish to advertise their brands. There are a few things you can utilise to make it that bit easier:

  • Buying a large sheet of thick white paper or card is inexpensive but can help make your product pictures look much cleaner and professional. Beauty products in particular are notoriously difficult to photograph with reflecting and mirrored packaging causing shadows and catching your reflection. Adding the white background can help to eliminate some of that.
  • As for lighting, many bloggers use ring lights and soft boxes but these can prove to be pretty expensive (wave goodbye to the handbag you’ve been saving up for!). You can find some good deals for these on Ebay or Amazon but there is a much cheaper alternative. There are lamps that have a swivel neck on them and no shade that are available to buy for less than $15 in your local homeware stores.  Buying two of these and some powerful light bulbs can give good lighting without breaking the bank which for beauty and fashion bloggers is ideal.

Tip: Aim each lamp at either side of the object and photograph from above to avoid shadowing.

  • In terms of actual camera equipment, of course there are dozens of DSLR camera’s available at different prices. For those of you who don’t know what a DSLR camera is, “DSLR” is short for “digital single lens reflex”, Basically, they use a mirror behind the camera lens that directs light towards the viewfinder when you’re composing a photo. It all sounds complicated right? Well, all you really need to know is that the pictures from a DSLR camera are significantly sharper than using a standard point and shoot camera. If you’re interested in investing in a DSLR camera but are not really sure which one to go for, then the one that is favoured by beauty and fashion bloggers is the Canon 600D. There are of course others available but this one is great for being able to change or add lenses and the video quality is also pretty good if vlogging is your thing.

Aside from DSLR’s, there are high quality ‘point and shoot’ camera’s which do the job pretty well. Again, Canon have pretty much nailed it when it comes to quality – anything with a high MP (above 12 megapixels) and has a good digital zoom (10 x or higher) will do the job perfectly. Pretty much every camera has a display on it nowadays but just in case, be sure to look for this so you can view your images prior to uploading.

Smartphones invariably have good camera’s nowadays too so don’t be afraid to snap your outfit or a beauty product you’ve been loving if you haven’t got a fancy camera.

Here’s a picture of beauty products that was taken using just a smartphone:

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Whether you decide to use a smartphone, DSLR or digital camera, buying a tripod is definitely recommended, particularly for outfit posts or for taking selfies of your makeup or hair. You can pick one up fairly cheaply; however, if your camera is heavy or expensive (like a DSLR) then you might want to consider spending a bit more cash on a higher quality tripod. If you are using your smartphone, you can still use a tripod – take a look on ebay for “Smartphone tripod” where you will be able to pick up a holder for your smartphone that will screw onto your tripod for about $5 (including delivery).

Social Media

As we mentioned in a previous blog post, social media is a vital for making your content reach new audiences. There are a few tools that you can use for scheduling tweets, facebook posts and even Instagram posts.

Buffer is an app that you can download and use to control all of the mentioned platforms and will allow you to schedule updates at your preferred time and date. It will even allow you to send your updates ‘as and when’ the app thinks is suitable. Another great platform to use is Hootsuite which does pretty much the same as Buffer, except you can use it on desktop PC’s and laptops too. Both apps are free.

Google Analytics

A lot of bloggers already use Google Analytics to track which posts are performing well and to check their audience stats however some don’t use it because they feel it s difficult to use or mistake it for adwords. Adwords is a paid for advertising platform, whereas analytics simply tells you all of your visitor statistics including their age, location and how long they stayed on your website. It even tells you which backlinks you have and where your visitors clicked from to get to your blog. It’s definitely worthwhile using and is actually quite straightforward to use. There are thousands of online tutorials and help pages on how to use Google Analytics so go ahead and erm, ‘Google’ it… Pun intended!

Commenting & Interacting

Finally, the best thing that we could recommend is to interact with like minded people by commenting on other blogs and leaving your links in the comment. Make sure your comment is actually interesting and relevant otherwise those pesky spam filters will ‘junk folder’ your comment instantly. Here’s an example of a good comment:

“Great advice! I always forget to put a top coat on once I’ve finished painting my nails and then wonder why they chip so easily! Which top coat would you recommend? Thanks again! (insert blog)”

As you can see the comment interacts with the blogger and lets them know you’ve taken time to read their post. You also encourage them to reply to you either by visiting your blog or by replying to their own comment. Bloggers love nothing more than to know their work is appreciated and a comment lets them know that they’re not just typing into an empty space that no-one reads. You’d be surprised by how many followers, comments and visitors your blog will receive if you ‘pay it forward’ by interacting with other bloggers.

As always, we here at Purely Social Media will be updating with more advice to improve your blog each week so be sure to add us to your favourites or tweet us @purelysocialtip

Is following clients on Instagram a good idea?

image via flickr

image via flickr

We’ve managed accounts for several fashion and beauty businesses and often encounter the question of whether or not it makes sense to follow clients. Most of you in the fashion and beauty industry make it a practice to only follow those on social media who are in the industry. This helps you to network with colleagues, keep abreast of the goings-on and trends within the industry, and get inspiration. These are all great reasons to do so and you should definitely continue to follow those in the industry, but our thought is this: Yes. You should also follow your clients. We’ve heard several reasons for not following clients from: “I don’t want clients’ posts to distract from what I would like to see: i.e. posts within my silo” to “What’s the point in following clients period?” or a variant of a KPI question.

Here’s our point:

By not following clients and potential clients, you’re missing the whole point of social media. This goes back to understanding why you’re on social media in the first place. If you are on social media to reinforce a relationship with current clients and expand your client base, then you absolutely need to have a two-way relationship with your followers. If not, then it’s useful for other things (we’ll talk about specifics later), but not necessary.

The entire purpose of social media is to break the fourth wall and open communication that previously was non-existent between businesses and their customers. How are you going to have a conversation with your clients if they can only visit you on your terms i.e, your page.

The benefits of having a two-way relationship extend to both intangible and tangible forms.

The intangible benefits:

  • Building a relationship.

you get to know your followers on their turf, as well as yours, and gain an insight into their lives. You also are now have more of an opportunity to listen and converse. For example, if a client posts a picture of the hairstyle you just did for her, you then have the opportunity to gain permission to repost and image. More content that you don’t have to create. Potential clients who see this can now see your work in a relatable setting.

  • Humanizing the brand.

By engaging with your clients and showing them that you are not a robot, and that you care about the welfare of your clients, you bring a human face to the brand. This means don’t just follow and lurk, engage! Like a photo, talk about something relevant, reply to comments.

Too many businesses ignore comments. If your page is getting swamped with comments, you’re obviously not going to have time to reply to each one individually, but keep an eye out for questions and potential clients seeking information. This can be the deciding factor between whether you gain a new client or lose a potential client. If you don’t have time during business hours, delegate someone to take shifts or set aside an hour or two each day where you make a point to browse through your notifications and answer questions. If you’re just starting out and get very few comments, you absolutely need to make it your duty to respond to everyone, question or not. Show that you care that they took the time to leave a comment.

  • Building trust.

Going back to the example of re-posting a client’s image of your handy work, this is also an opportunity to build trust. How many of us have gone to a hair or nail salon and left less than pleased and now do detailed research before trying any new place?   By posting your handy work from your client’s perspective, you’re developing a rapport and showcasing verifiable reviews from clients that love you i.e., building trust.

The tangible benefits:

Higher potential for new clientele.

New clients are important to growth; a business can’t survive solely on repeat customers. In order to significantly increase revenue, the fact is that you need new customers. You need more people buying your products and your services in order for significantly increase growth and, as a result, revenue. This means that some time should be spent focusing on how to bring in new clientele. This is not to say that you should take any focus off of current repeat clients, you definitely should not, as repeat clients are fundamental to sustaining business. On the other hand, if growth is your goal, new clients are how you get it. Social media gives you the opportunity to reach clients in a way that no other marketing platform does. It essentially puts clients right at your doorstep and opens the door to their lives. I can’t tell you how many times I’ve seen posts of people moving to a new area and looking for a new stylist, nail salon, and or boutique. It happens on a regular basis, why not benefit from it.

Where do you start?

  1. Pay attention to who likes your content and do a little bit of research. Check out their page, see where they’re located. If they’re in your area, follow them.
  2. Check out who likes the content of those in your industry. Some instafamous people in the industry have followers from all over the world. If you check the comments, you’ll see from time to time people comment “I wish you were in *insert town here*.” If they mention your town or surrounding areas, this is your cue to step up and promote yourself. Don’t get ahead of yourself, no sales pitch necessary. Simply “Our salon/ boutique is right here in ______, check out our content” will suffice.
  3. See if there are any Instagram pages dedicated to your city and see who follows them. Do a little bit of sleuthing and see if you can find target client. If so, follow them.
  4. Take a look at your discovery tab, as you like and follow more content that’s relevant to you, the Discovery tab will pull more useful content. Instagram has nearly perfected this algorithm. Take full advantage of it.
  5. If your feed is too clogged, create a separate page just for yourself as the owner so you can see only what you want to see. Click here for a few apps that can help you manage multiple Instagram accounts.

5 ways to remain relevant on social media in the fashion/beauty industry

  ODD MOLLY SS2011 NEW YORK 09/15/2010

As a fashion/beauty professional, you are uniquely positioned to be able to pull from a wide variety of sources to ensure that you remain on trend. The fashion beauty is one that will always be relevant because it is always changing and evolving to meet society’s needs. The question here is: How do you remain relevant in social media during all of these changes?

  1. Keep up with your resources.

    You probably already follow tons of magazines and blogs relevant to your trade. If you aren’t, you definitely should be. Use these resources to your advantage. Dedicate a day to posting an inspiration from your favorite magazine or blog on a regular basis. If there was a makeup look, outfit, or tip in Nylon magazine, for example that caught your eye or fit your aesthetic, it may be a good idea to shout them out. This lets your client base know that you keep up with current trends.

  1. Recreate a look.

    Going back to that look in Nylon magazine, take it a step further. Why not try to duplicate it. If you are a clothing boutique with similar piece, try to recreate the look. When you do that, be sure to include key hashtags. See below for example:

This is a look from the Spring 2015 Ralph Lauren Runway show.

Figure 1: Getty Images

This is a duplicated look from things the average consumer can find in their local boutique.

Figure 2: Created by Purely Social media via Polyvore

A social media post may include Figure 1 in one post, discussing points about the image that your customers may find interesting and how monochromatic looks may be in style. This post could include hashtags like: #SS15 #NYFW #monochromatic #springfashion #spring2015 and things of that nature. Figure 2 would come shortly after (at peak times) with a fun caption like “buy the look from us” with a staff member wearing a similar look using items from your store. As a result, you are making your business relevant by placing yourself at the top of customer’s minds with current fashion events.

This trick can be done with any of the businesses that fall within the fashion and beauty umbrella. We’ve even had one of our clients create nail looks to match fashion trends from Fashion Week. An army green ombre nail would go great with this look!

  1. Capitalize on Award Season and Fashion weeks.

    During award season and fashion week, regardless of your geographical location, timelines are filled with fashion week looks and award show and after show looks. This is the perfect opportunity to hashtag stalk observe and steal bandwagon to showcase your business. Whether you sell clothing, style hair, or specialize in nails, you can make these peak times relevant to you. The legwork is already done for you in making the hashtag relevant, now you just have to find a way to customize it to your business. A makeup artist, for example, may want to pay key attention to Red Carpet makeup trends or Award show looks that can be done at home. Women are always looking for key ways to look great quickly and low cost. One idea is to take a high quality look and show women step-by-step how to do it at home with an Instagram 15 second video. Another option is to just do a side-by-side with a popular look from an event and your rendition of that look. This way you can display your skill set and draw in business.

  1. Do research on seasonal trends.

    This is especially true if you live in an area where there is more than 1 season. Keep in mind that fashion weeks usually occur before the respective season does, so you’ll have plenty of time to pull research. Once you have your research put together, you can use your posts to remind your client base of what the trends to watch were. Trends in fashion and beauty are relevant all year round. If you are able to use your business as the go-to for women who are interested in keeping up with the trends, you’re sure to generate quite a bit of traffic for yourself. If you’re a nail salon, why not show your followers which colors are currently trending for spring. If you’re a shoe store, show your customers what shoes they need. Today’s society is easily influenced by social media platforms and often look to social media platforms for advice on what to wear, how to execute a makeup look, or what nail color to get next. You can easily position yourself as a resource on upcoming trends by just doing your own research, which you’re probably already doing anyway.

  1. Pay attention to fashion and beauty trending pop culture.

    What shows are popular right now? What celebrities are current fashion icons and how can you capitalize on that? Like it or not, Kim Kardashian has been a fashion icon for several years and she has found a way to make her look relevant consistently throughout. What can you pull from that and give to your client base? If you can tell your client base how to look like someone they admire, you can gain a competitive advantage on social media against your direct competitors.

Basically, the way you stay on trend is by telling your client base what they want to know, sometimes, even before they know that they want to know it. Keep an eye on what’s happening in your industry and find ways to make it relevant to your client base. Understand who your target market is and give them news that’s relevant to them. If you’re targeting teenagers, they may be interested in more casual fashion and beauty, whereas women in their 20s may be more interested in date night looks, work looks, and things of that nature. New moms may want to know how to look good for a night out somewhere between setting the baby down for a nap. You need to anticipate your client’s needs and provide them with the content they crave. That’s how you stay on trend on a consistent basis. Questions? Need help? Feel free to comment below, send us an email, or tweet @ us!