Cracking the Deep Web: How to Get Steady Customers Fast and Free

Hi Guys, Mika here!

As you know, we’ve been increasing our team to include a few new bloggers varying in expertise. The newest member of our team, Leah Zitter, has a wealth of experience in SEO and the deep web. This week’s article is an introduction to just that. Enjoy! 

visible web

Three years ago, I used the Deep Web to promote my website that offers hidden jobs for freelancers. As far as I know, I was and remain the first person to do so.

I invested three hours a week using Deep Web engines.

Within that first month, I gathered 375 visitors.

What is the Deep Web?

The Deep Web consists of all sites that are hidden from search engines such as Google, Yahoo, Bing, or DogPile. Regular search engines can only retrieve information from pages that are accessible to it or that are large enough to be discovered. But there are many other groups on sites such as Twitter, Behance, Ryze, forums, password-protected business sites, Tumblr, Reddit, or up-and-coming blogs that are inaccessible because they are too small, password-secured, or not registered with search engines.

The science journal Nature notes that Google only indexes 16 percent of the surface Web and misses all of the Deep Web. This means that about 3000 out of 1 web pages are hidden from engines. Think of the ocean and the hiddenness below. The ocean is your worldwide web. Underneath is your deep or invisible web. This is where your clients chat.

I sought tools that could probe this hiddenness so that I could connect with them.

Why I used the Deep Web

Part of the reason I turned to the Deep Web was because I was looking for other ways to conduct free surveys. I also wanted to probe my targeted person’s subconscious needs. I wanted to connect with them in as real a way as I could and show them I could help them. For that to occur, writing articles was not enough. I wanted to talk with them; to capture their words for help so that I could refer them to my service. Along the way I sought their opinion. The engines that probe the deep web helped me do this. They helped me make some of my posts viral.

I collected 78 FB followers from zero in 2 months and gathered references from those who tweeted their thanks.

Method

I spent 8 months tracking down uncommon engines that dated since 2000. I investigated those that survived. Engines dip in and out of existence regularly, so, for instance, I wrote a few articles on MetaSearch.org only to have that amazing search engine die within months of those articles  being published.

I also read books on the deep web such as The invisible Web: uncovering information sources search engines can’t see by Chris Sherman and kept up-to-date with events on the Deep Web via researchbuzz.me.

Thirdly, I probed and used some of the methods of certain HR recruiters who had devised their own systems for spooning out hidden names.

Most important, I am a research scientist with an advanced degree in logic and formal training in Search Engine Marking. I used that training to fiddle with different keywords and algorithms running some for a few months before adding or replacing with others to see which terms, posts and sites were most popular and effective.

Here are the results.

Deep Web Engines: Top 3 for advertising and marketing on forums and groups

Boardreader – You’ll want to use the ‘Advanced Search’ to help you make the most of this site. Few engines need as exact keywords as this does. Surprisingly, I found the Imbd option helpful.

Omgili –‘Oh My Gosh I Like It’ really does help you find communities, message boards, and discussion threads on any topic. Type in your key words (I used ‘looking for freelance _’) and access Discussion Posts or Blog Posts. You may find News Articles helpful.

Webring – Find people and groups who share your interest. It is small (because its relatively new) but its members are more earnest than on FaceBook and you can engage with them at greater length than you can on Twitter.

Deep Web Engines: Top 3 for advertising and marketing on social media

Socialbearing.com – This engine helps you drill Twitter. It is excellent for tracking real-time conversations.

Twazzup.com – This is a new all-in-one Twitter search engine. Twitter has other search engines that you can use such as OneRiot and Louis Gray, but the helpful thing about Twazzup is that you can type in whatever interests you and Twitter returns all – noise and all.

Smashfuse.com – Terrific. Smashfuse travels FaceBook, Twitter, YouTube, Google+, Pinterest, Vimeo, Tumblr, and Flickr among others. It is also fast. Minuses: It lacks advanced options. (I add date or country to the keyword or I simply use general keywords. The latter option is probably best).

Deep Web Engines: Top 2 for advertising and marketing on blogs

Blogsearchengine.org – This engine swims through stumbleupon and delicious. Minus: It lacks advanced options.

MeltwaterIceRocket.com – This is one of the most powerful blog search engines. It searches blogs, Twitter, Facebook, and sites on the worldwide web. I  use the advanced search options to type in certain words such as ‘ paying submissions’, the date (‘today only’) and tag – which searches for words in the post. Example [tag: writer telecommutes].

Deep Web Engines: Top 3 for getting eyeball-boggling content

Dotmos.com – It helps you dig news in your field that you may less likely see on the common search engines. I use it for real-time conversation and for creating content.

GigablastGigablast is an open source engine. You’ll find its advanced search options below the blue border of its title. I sometimes also use ‘Ixquick’.

Tiptop insight engine – This engine captures news. If you’re savvy with your keywords, it can help you capture real-time conversations. The engine needs permission from Twitter to grant you access but it digs up from pages that are well beyond Twitter.

Interesting, right? Feel free to reach out in the on twitter, via email, or in the comments below with any questions, comments, or if you need help implementing. We look forward to hearing from you!

 

 

 

 

Top Five Tips For Blogging Success

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The road to success is always paved with pot holes. It can be a bit of a bumpy ride sometimes, but if you know the right roads to take, you can bypass those potholes and have success without the hardship.

Take it from me. I learned the hard way! It is very easy to get lost on your way to the end game. I started out my career as a blogger simply reviewing products and begging PR firms to send me products. I did not realise that no one wants to read posts from someone bragging about how much free loot they managed to bag, not to mention that no one would even find that post. Turns out simply writing content and putting it online doesn’t mean it will automatically go viral if you don’t promote it (see our post on the best ways to share content here). As time went by, I soon learned how to perfect my blogging technique. Here are my Top Tips for Blogging Success to make your journey a little bit easier.

1 – Platform

Deciding which blogging platform to use can be tricky. However, it is an important decision to make! Changing your mind once you have established your blog can be very tricky and highly time consuming. There are two preferred platforms that bloggers use: WordPress and Blogger.

WordPress is a platform designed for more advanced users who may have experience in using plugins and HTML. The platform allows users to add more features into their blog and to incorporate downloadable features. WordPress itself is free to use, however you may need to buy a hosting package if you’d like a custom domain (Hostgator is popular amongst bloggers). Many of the plugins and templates are free to download and use, but there are premium paid for versions that provide more options.

Blogger on the other hand is a completely free platform which hosts your blog. The platform is open source and allows new users to design their blog at just the click of a few buttons. To add to this, the simple to use platform is also owned by Google which means it’s not going anywhere anytime soon.

To summarise, if you know your way around the web and are pretty good with coding and would like customizable options, then WordPress could be the option for you. If you’re new to blogging or web design as a whole, and have limited to no budget, and prefer a more turn-key option then Blogger is likely to be your preferred option.

2 – Timing

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Timing your blog posts to publish on a specific day and time can prove to be successful with your visitors. Us humans are creatures of habit and so letting your visitors know that you will be posting new content on a certain day or time will encourage regular visitors to return at that time.

Timing your blog posts also helps you to target different time zones. For example, if you have a business in New York but think people in the UK will be interested in your content, then there’s a five hour time difference to take into consideration. Scheduling your blog post at 2pm UK time (9am New York) will mean New Yorkers will wake up to read it before work or whilst commuting, whereas the Brits will read it in either their lunch or coffee breaks. Scheduling is available on both WordPress and Blogger.

3 – Topics

Whether you’re a fashion blogger or a holistic therapist letting your visitors know about what you have to offer, it’s important you choose the right topics to not only attract new visitors but to keep those visitors on your blog.

Writing controversial posts may bring in a few visitors but in terms of gaining credibility for your business, it certainly won’t do much good. Many bloggers write about topics that answer a question. This provides information for your visitors and encourages them to browse around the rest of your blog. For example, if you have a Holistic Therapy business, try writing about the benefits of holistic therapy in comparison to other methods, or perhaps a blog post highlighting a specific ailment that holistic therapy has successfully treated. These areas are fairly non controversial and will provide useful information to those reading. By veering off topic, your visitors will become confused as to what your blog is actually about.

4 – Design

Keeping your blog simple and easy to navigate through is just as important as having any content at all. Ever visited a successful website that was full of graphics and a loud background with obnoxious writing? No, that’s because users don’t find a ‘busy’ blog, a ‘friendly’ website. Many Bloggers choose to stick to a white background and accentuate it with one or two colours in the navigation or sidebar and banner. Every blog has a decent amount of photography which in itself adds colour to the blog.

In terms of photography, ensure you make your photo’s large and clear without being overly edited. Don’t stretch the photos or you risk significantly reducing the picture quality. Aside from that, whether you choose to use a big fancy camera or a cell phone camera, your photo’s will be one of the main attractions of your blog.

5 – Social Media

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Promotion is key to blogging success which is something we have talked about previously here on Purely Social Media. Many people leave out promoting their content on social media or tweet about it once and think ‘that’ll do’, however the truth is that your blog will never reach the masses unless you shove it in people’s faces and let them know it exists.

Twitter, Facebook and Instagram are three of the most popular social media platforms amongst bloggers and all can be managed using different platforms such as Hootsuite or Buffer where you can schedule your social media updates in advance. Scheduling your social media updates means you can take the time to carefully plan what you wish to say in your status and creating links to be included. A good job is never a hurried one!

The value of social media to your blog or business is invaluable. All it takes is for someone popular to retweet something you’ve said and it can receive thousands of visitors overnight. For those of us who are not quite fortunate enough to have famous fans, social media is vital whether you have twenty or twenty thousand followers. One more person seeing your content is one more than you had before.

Finally for social media, it’s important to use your platforms to interact with your followers/visitors. Whether you have a blog or a shop, it’s useful for helping with any issues or customer services. If you interact with your followers, you gain trust in your website and business which will encourage returning visitors and customers.

Summary

These five tips will definitely steer you and your blog in the right direction without spending a single dollar. I could easily have written a dozen more things to help you on your way but having a successful blog won’t happen overnight and you certainly can’t learn everything there is to know about blogging overnight either (trust me, it’s taken me more than three years and I’m still learnng!)

Until next time, make sure you let us know your thoughts by commenting or by tweeting us @purelysocialtip

Social Media Strategies Your Business Depends On

purelysocialmedia

Note to our readers:

Hey guys! It’s been a while. We’ve been super busy trying to build our brand and tending to our clients.  But we’re back and coming at you with more posts on a more regular basis. 

We’ve decided to work with freelance bloggers to help diversify the information that we bring to you, as well as stabilize our post frequency, so you have something to read from us on a very regular basis. This week’s article is written by Holly Sturgeon, a beauty and fashion blogger from the UK who has a passion for social media and loves to dig up information to bring to you guys. Welcome to the team, Holly! Hope you all enjoy!

Back in the days our businesses depended on local and national advertising in Newspapers, on Radio and Television. Whilst those things are still important for spreading the word about your business, other options, (Free options at that – Thanks us later!) are now available.

Social Media has pretty much dominated our lives over the past few years with more than 307 million monthly average users on Twitter alone. You might use social media for keeping track of your favourite celebs or for sharing your cute cat pictures rather than for promoting your business, but sharing your content on Twitter, Facebook and Instagram (or any other of the numerous social media platforms that are available) could actually prove to be quite fruitful.

Ever scrolled through your news feed on Facebook or Twitter and seen a blogger or business letting you know all about their latest product or service? Of course you have! Well that’s because those businesses have started their own social media campaigns and began promoting themselves by using different social media strategies including the one’s we’re about to mention.

Whether your business is a blog, a service or is product driven, your primary aim of using social media will doubtlessly be the same and that is to reach new audiences and welcome new customers to your business. Here are a few social media strategies your business depends on:

Advertise Your Social Media Accounts

Of course, the purpose of using social media is to promote your business but your business also needs to promote your social media. (hear us out!). Presuming you already have a website, ensure you put your Twitter or Facebook handles on your homepage and in your ‘contact’ page. Customers feel more secure knowing they can contact you instantly and so letting them contact you via social media for any customer issues is a great way to attract followers and of course encourages user engagement. It’s also vital to ensure that when you are sent a query or comment that you reply to each one individually and personally. Also ensure you deal with all ‘personal’ or account queries via direct message to ensure customer confidentiality. All of this will ensure that your followers will feel safe and this is likely to result in return business.

Content

In order for this to work, it is really important to ensure you keep your feed current. Using apps such as Buffer or Hootsuite, you can schedule posts to appear on your timeline at your preferred times. In terms of what content to publish, businesses should always keep things professional with a hint of humour. Retweeting controversial users or using foul language are definite no-no’s but posting up the odd cute cat picture (obsessed!) will keep your timeline current and will encourage users to engage by favouriting, liking or retweeting your status. You should also consider keeping your tweets short (under 100 characters) as shorter tweets are proven to attract 17% more engagement.

Timing

Timing your updates is also important. According to Social Media Scientist Dan Zarrella, Twitter engagement for brands increases by 17% at the weekend. It has also been proven that Twitter users who use their mobile phones to browse their newsfeeds are 181% to be on Twitter during their commute. Perhaps consider posting in the early morning. The same applies to Facebook and Instagram (we’ve all done it) as we are all more likely to browse through social media platforms out of boredom whilst travelling.

 Images

Here we go with the cute cat pictures again – You are twice as likely to receive comments, replies, likes, retweets etc if you post an image with a link. So whether you choose to post a picture of your latest service or even a picture of the office Christmas Tree, you are encouraging people to engage with your brand. Engagement = visitors = Followers = Customers which is the aim of the game.

Hashtags

The hashtag trend started on Twitter but is now actually popular across most social media platforms. At the end of your status, placing a relevant yet popular hashtag will mean that your tweet will reach new followers. In fact, of all the information and advice given in this blog, this is probably the most important and successful tip. Here’s an example of how to use a hashtag:

 “Spending the weekend decorating the office. #springcleaning “

 Anyone who types “spring cleaning” into the search bar on Twitter will be able to see your tweet, this also applies to Instagram and Pinterest. Using more popular hashtags, including ‘trending’ hashtags (which you will see on the left hand side of Twitter or on the right side of Facebook) will obviously mean your tweet reaches a bigger audience, but that also means that more people use that hashtag and so your tweet will be pushed down the newsfeed very quickly, leaving a limited amount of time for users to see your status.

If you use hashtags that are relevant to your status, you will reach new users that are genuinely interested in what you have to say meaning you are more likely to encourage engagement and receive more followers.

You might want to consider creating your own hashtag. For example if your business is called “purelysocial” (shameless plug – We’re not even sorry!) then type your status similar to this format:

 “There’s only 6 weeks left until Christmas, Are you prepared? #purelysocialmedia”

If someone retweets your status, their followers will see your business name in the tweet, despite the fact that you’re not directly advertising. Clever huh?

Competitions

Everyone wants something for nothing. We all have entered a competition at some stage in our lives, whether it was in a magazine or even just buying a lottery ticket. Running a competition on social media can prove to be extremely popular and will definitely encourage people to follow you. Whether you offer a service or a product, running a competition on social media where the users are required to “follow and share/retweet” your status to enter will mean you will get a follower, who will share your status with their followers, who will then share it with their followers and so on. It can result in hundreds of followers and will mean more people will visit your website. Using clever hashtags (such as #win, #competition and #giveaway) for this, like previously mentioned will see your competition reaching the masses.

Paid for Ads

No-one really wants to pay for something if they can achieve similar results for free but we thought we should cover all options available to your business. Of course, there are paid options available on both Facebook and Twitter where you can start a campaign which see’s the platform advertise your service on newsfeeds. You might have seen “promoted” statuses on Twitter which are paid for advertisements and the ads on the right hand side of Facebook are also paid for. Advertising this way is definitely useful for those who have a budget to work with but can also be an expensive way of experimenting with social media.

Using social media can increase your customers greatly and is definitely something your business will depend on if you want to increase exposure online. Keep an eye on this blog for more tips on using social media to promote your business and feel free to submit your questions!

Until then, feel free to share your cute cat pictures with us @Purelysocialtip

Your Guide to an Action Plan

SaleBased on experience we would say that the number 1 mistake that many businesses make when it comes to social media is not taking the time to develop a plan of action and then giving it an opportunity to work. Social media success does not happen over night, it takes time to develop a presence, to gain followers and to learn what those followers are most interested in. Having a plan in place, makes daily posting easier as you will have to spend your time wondering what to post next and when.

Here, at Purely Social, we always suggest action plans to our clients in order to assist them in visualizing their social media strategy. Action plans are a great guide to help you put your thoughts in order and reach your social media goals. You can actually create them yourself, if you have time to. It’s quite simple. Here are some easy simple steps to how we create our action plan.

  1. Analyze your current status. Before you move forward in creating a strategy for change, you need to analyze the current status of your social media presence. Take a look at any of the social media accounts you have already established and ask yourself these questions:
    • Are you using vivid, high definition, images?
    • Are you posting as frequently as recommended for that platform?
    • Are you captivating your audience and gaining engagement?
    • Where are your other shortcomings?
  1. Identify your reasons for being on social media. What are your goals? Are you trying to strengthen your brand, gain more business, humanize your brand? Before you jump on social media, you need to know why you’re there otherwise it’s pointless. It is important to set your goals as a team and in writing to ensure that you know where you’re headed and can easily analyze whether or not you meet these established goals.
  1. Ask yourselves the following key questions:
  • “Only We…?” What makes you stand out from the competition?
  • Can your company culture nurture and sustain a social media transformation?
  • Are you a conversational brand? Or could you be?
  • Where are your customers & competitors?
  • What is your source of rich content
  • What does social media success look like for Access West?

This will assist you in deciding which direction to take your social media marketing in, what type of content to post, what platforms to choose, and how to reach your target audience.

  1. Next, take a look at your competition both locally and globally. See if you can identify what they are doing well and what they are doing wrong. Analyze them based on the questions illustrated in step 1. This will also help you to see where you can gain a competitive advantage and show you where you stand in comparison.
  1. Now it’s time to decide which platforms you want to use. Take a look at where your target audience is and go there! It’s as simple as that. If you’re just starting out, you don’t want to jump on too many platforms at once. It’s better to start on one or two and execute them expertly than to hop on all of them and execute them poorly. For example, if your business is a nail salon, Instagram is a great option to utilize, but if your business is an insurance firm, Instagram may not be your primary choice of platforms. This step is where you really take the time to browse through the platforms and do your research. Google Plus is an up and coming platform that is perfect for most business owners, Facebook, on the other hand, may only be suitable for those businesses targeting the 55+ audience, and Instagram is where you can reach the younger demographic. It is important to know all of this information prior to selecting which platforms to use for your firm.
  1. Identify which member(s) of your team will be leading the posting and create a schedule. Scheduling is the way we get things done in business, so a great way to ensure that you’re doing what you’re supposed to do on social media. In order to create a schedule, you need to know the best times to post for each social media platforms. This is determined by when YOUR audience is on social media. There are default times for each network, but this doesn’t always mean that t will work for your industry, so it is important to research your audience and learn their social media habits. When you’re getting started, post several times a day at different times throughout the day and take a look at your analytics. That’s how you will know what is working and what isn’t working.

 

K.I.S.S (Keep It Simple & Sweet)

Keep it simple stupid graphic created by Purely Social Media with Canva

created by Purely Social Media with Canva

So recently while working on a project a colleague of ours kept referring to this acronym K.I.S.S. (Keep it simple & sweet) and it struck a cord. We thought it wise to write a blog article on this acronym and how we believe it relates to social media.

First and foremost, time and time again we see businesses over-think and over-complicate their social media efforts. Keep in mind that social media is intended to be fun and a virtual space to engage with others, that’s it! If you make a sale or gain a new customer through social media that’s fantastic, but if that is the primary focus of your social efforts you’re going to seriously struggle. People are tired of being marketed to and they certainly don’t want you doing it on their social accounts, so when it comes to marketing your business on social media it’s best to get  creative but keep it simple!

Before you even jump into the social media space you need to ask yourself a few questions. (The following questions were presented by Mark Schaefer at Social Media Success Summit 2014):

  1. What makes your business unique? Why do your customer’s choose to do business with you? It’s worth it to take some time to survey your current customer base and ask they what it is about your business that gets them to continue to do business with you. The value that you think you bring to your customers and they value they perceive you bring are most likely quite different.
  2. What is your overall company culture and can it support a social media presence? Is your business flexible enough to make the necessary and timely changes that social media often calls for?
  3. Are you open to listening to others, building relationships and engaging with your potential customers? To be successful on social media you need to remove your brand’s ego and be open to and genuinely interested in learning about others. Observe what is happening in your space and then dive right into the conversation. If you plan to have multiple people within your organization participate in your social media, take the time to create some guideline and rules of conduct to avoid avoidable hiccups.
  4. What platforms are right for you? We’ve said it before and we will say it again you do not need to be on every platform at all times. It is best to take each platform one at a time and build a strong presence. Keep in mind that not everyone is on every platform so do your homework. Where are your customers and where is your competition?
  5. What will be your source of rich content? This question will be simple to answer if you’ve taken the time to really answer the previous questions. Blogs, podcasts and videos are all great sources of rich content. Determine how you can enrich and enhance old and existing content. Update older blogs, convert a blog into an infographic or short video. There are lots of inexpensive and free tools available to help business owners create unique and interesting content.
  6. The final and most important question is “What does success on social media look like for you and your business?” It’s best to get a few of the key individuals in your organization to contribute their thoughts on this topic as well. It’s best to set goals and define success so you can know when you’ve achieved it and set new ones. Just remember that social media success takes time and patients, trial and error, so be consistent and clear with your efforts.

Action Plan

Once you’ve taken the time to answer these questions now it’s time to create a plan. This is actually the first step we take with all of our clients. Create a plan of action. The number one issue with social media is that business can begin to feel overwhelmed with content creation and posting when there is no plan in place. Once you’ve done a little investigation into your competition and have determined what your source of unique rich content will be map out your week. For example, Facebook is not a platform that requires you to post everyday multiple times a day, but Twitter, on the other hand, requires multiple posts throughout the day and a higher level of engagement.

Map out your week and be sure to include weekend posts. Even though you’re on these platforms for business purposes most of your followers and customers are there for entertainment and interactions. People are consuming content on their commutes to and from work, on their lunch breaks, in the evenings and on the weekends during their down times. Post your content to be visible when the most amount of eyes are available. If you choose to post on LinkedIn consider posting between 6:30am and 7:30am or after 6pm. Writing a blog? Research shows that Monday’s at 11am is the best time to post; however, we have found that Tuesdays and Thursdays at 11am are best for us.

Originally from J Campbell Social Marketing

Originally from J Campbell Social Marketing

Determine what type of content you will share on which days and to which platforms. Here is just a framework to help you understand and guide you in developing your own plan:

  • Monday: Answer frequently asked questions
    • LinkedIn 7am & Facebook 11:30am
  • Tuesday: Post blog
    • Google+ 12pm & Twitter 11am,12:15pm, 1pm, 4:30pm, 5:45pm, 6:30pm
  • Wednesday: Share an infographic or video
    • Google+ 8am & Facebook 12:30pm
  • Thursday: Share a DIY or tips
    • LinkedIn 6pm
  • Friday: Share an aspect of your company culture or highlight the achievements of an employee
    • Facebook 9am & Google+ 11:45am

Keep in mind that you do not want to post the exact same content on the same day to multiple platforms so consider having 2 categories per day or re purposing old content. Another thing you can try is creating two images and two versions on copy for the same piece on content. But no one wants to see the exact same thing you posted on Facebook on Google+ 15 minutes later. The most important thing is to have fun with it. Think of social media as your bridge between Public Relations and Marketing in real time. It allows you the opportunity to engage and communicate your brand in real time. Keep it simple, make it fun and be authentic and you’ll soon find your social media success!

If you find yourself struggling, shoot us an email. We’d be more than happy to give you a few pointers to put you in the right direction. In the meantime, share this article with fellow professionals and small business owners who you think may be interested and let us know what you think! We love chatting on Twitter or in the comments below!

Generating Reports

*For a better view of graphics simply click on the image to enlarge

So, one of the best ways to learn something is to see it in action. In Sexy Little Numbers, by  Dimitri Maex, there is a great example of why you want to understand the numbers. Based on his teams assessment of Motorola’s 2006 phone sales in the China:

The expense of marketing as a whole generated 26% of Motorola sales. Advertising accounted for 55% of those sales, at only 11% of the total marketing budget! For every 10,000 yuan spent on advertising, 382 phones were sold. However the same spent on in store promotions only resulted in the sale of 96 phones. Assuming the industry average is a profit margin of 30% per phone sold, Motorola’s was more than double with every yuan spent on advertising yielding 15 yuan.

You have the ability to assess your efforts in a similar way. One, that will allow you to begin to make strategic decisions. One way to do this is to export the data you have from your various social platforms into Excel files (.xls). Start with one platform at a time, be sure to save your original data, simply copy and paste the data onto a new sheet to begin your analysis. For the purposes of this post we’re going to use Facebook as the platform we’re going to export our data from. You should know that you can export data related to your Facebook Page from two places, Ads Manager, which provides reports on any paid advertising you’ve done on Facebook, or from your Page’s Insights.

Ads Manager

From your Facebook Home Page/Newsfeed click on Ads Manager from the menu bar to the left of your feed, under Messages and Events. Once you’re in Ads Manager, select Reports from the left side menu bar. When you open the reports page it will default to your General Metrics for the last 30 days. Select the dates you want the report to generate from then proceed to determine what type of report you would like. Facebook allows you to view and export 7 different reports:

  1. General Metrics: provides you with an overview of each ad, reporting reach, frequency, impressions, clicks, money spent, and actions taken.
  2. Website Conversion: provides information on all ads that we’re driven to purchase or register on the landing pages you’re required to link to your ad.
  3. Placement Based Metrics: provides information on the placement of your ad, was it seen in the news feed or the right column space and was it viewed on a mobile device or PC?
  4. Responder Demographics: provides information on the people your content reaches, providing you with their age and gender.
  5. Page Actions; provides you with insight into the actions people are taking with your ads, how many are liking, sharing, comments and engaging with your content?
  6. Video Actions: looks specifically at the videos you post, how many people viewed or clicked on a particular video, did they watch the complete video, did they share like or comment?
  7. Application Actions: looks at the application associated with your page, for example you may use this when running a contest on Facebook.

FB Screen Shot 1

Page Insights

From your Business Page select Insights to generated reports related to your page and posts. Click export, this will open the Export Insights Data box. Select the dates you want the report to focus on, determine whether you want the report to be based on your page or post activity, then select the old vs. new export (doesn’t make a big difference) and click Download.

FB Screen Shot 2

Go a head and open the downloads of your data, don’t feel overwhelmed by all the numbers on the page. To begin to digest this information it’s best to work with Excel’s Pivot Charts. Simply select the information you desire to compare, copy and paste data by columns or rows, for the sake of this exercise I suggest picking two or three things to compare at a time. For example from the original document you may select the date column, the type column (photo, link, or status), and the lifetime post reach column to paste into a new sheet. On the new sheet select Insert Pivot Table using the data you just copied to the page. Pivot Tables can be confusing if you’ve never used them before, but in the latest Window’s version you can easily drag and drop information to determine where it can be viewed the easiest.  Once you generate your desired pivot table you can convert that table into a chart, which is even easier to digest. If you’re unsure of how to use pivot tables, there are tons of videos on YouTube that cover the subject. But when you finally get the hang of it here’s what you can do:

Analysis1

Chart A

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Chart B

Based on Chart A we can see that the posts for this account performed better in Quarter 1 than in Quarter 2. With this one piece of information you could review all of your posts from the first quarter, looking for any patterns or theme. Run another report for Quarter 1 posts and you may discover that there is a time of day that works best for your audience or you may determine that certain events or posts really attracted a lot of attention from your audience. Chart B looks at the paid ads this account ran in Quarters 1 & 2. Based on the chart we can see that 2 ads did really well in relation to the cost of the ad. What we want to point out is the last ad, Website Clicks New…, and provide a little back story. That ad was part of a two week promotion for a paid live stream event. The cost of running this add was $166, that included the graphic art used in the promotion and the cost of advertising on Facebook through Power Editor. The results of this advertising we’re 7 attendees for the live in store event, 35 online attendees and resulted in this business netting $700. This resulted in about a 24% profit margin. This company was thrilled to see that a few minor changes to their Facebook advertising strategy could not only generate revenue but also drive traffic to their site and events. It just take some time and a willingness to experiment.

But maybe after reading this post you determine you’re just not up to this whole Excel thing… Well we stumbled upon a little free tool that can easily help you analyze your Facebook efforts, Wolfram|Alpha. Make sure your signed into your Facebook page prior to clicking the link. But it does do an excellent job with providing you with important data in a easily digestible manner. Here’s an example for the same account we used above:

Analysis2

Or if you utilize a third party sight such as Buffer, Hoot Suite or Sprout Social, you can generate reports through these sites as well that will analyze all of the platforms your have linked to that particular site. Here’s an example of what it looks like from Sprout Social:

Analysis3

 

As always we hope that you have found this post to be beneficial. Please be sure to leave us a comment below, we would love to hear from you!

Content Calendar Part 3: Drafting a Calendar

Finally, let’s discuss the process of drafting a content calendar!Creating AContent Calendar Part3

If you have not had an opportunity to read Part 1 and Part 2 of this Content Calendar Series, we strongly advice you do.

So, as we previously mentioned,  a Content Calendar is a great way to organize your thoughts and efforts. To successfully leverage social media for your business, your efforts MUST be calculated! And by calculated we mean that everything you do from a marketing standpoint has to be measurable. In part 1 we discussed creating  a framework of content topics as well as the importance of  developing Master Copy Lists to pull from when posting to your preferred social platforms.  We cannot stress to you enough that you DO NOT have to be on every platform all the time, you should get comfortable with one to two platforms at a time to avoid feeling overwhelmed. Social Media is a 24/7 medium and it can be exhausting trying to be present on multiple platforms simultaneously.

Grab all of the information you’ve compiled and pull out a dry erase board, calendar, or notebook; however you best organize your thoughts, go with it! First you’ll want to jot down all of the dates of important events related to your business. These should include your Google+ Hangouts, Networking Events, Blog Releases, Sales, Holidays, Charity Events, and anything that you do of interest related to you business. Word of wise, if you have a less than glamorous product or service you sell, i.e. insurance, gardening tools, computers, rather than littering people’s feeds with sales ads, attempt to share with them your company culture. Show people what makes you and your product unique!

Pencil or type all of these events into a calendar that you can refer to as you build your content calendar. Aim to map out at least a month to a quarter in advance. We advise constructing your content calendar in an automated site such as HootSuite, SproutSocial, Buffer etc. Using the times suggested by your analytics (you should be updating this at least monthly), create posts centered around your events calendar. Make sure that your content is a nice mix of images, videos, quotes, and compelling copy… Sprinkle in some appropriate humor, be genuine and occasionally speak from the heart!

We want to automate the content that is imperative to the marketing of your business, because then that frees you up to truly be social, engaging with your followers and others. If you want to get noticed on social media start noticing and acknowledging others. If the time is taken and  the measures are in place, you will save energy as you begin to understand what’s working and what’s not. The largest hurdle you will have to over come is the limits of your creativity and willingness to create original content. The digital currency of your brand is it’s content. So be prepared to do it yourself or hire some help.

When you review the content in your calendar you should ask yourself a few questions… Is this visually appealing? Is this entertaining or informative in any way? Will this look good on a mobile device? It is projected that by 2020, 80% of all media will be digital with a global media consumption average of 90 hours a week. Don’t get swept away in the sea of content. Invest the time in great content or your just wasting your time!

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Image via The Brand Builder Blog

 

Your content calendar should be designed to be flexible. If after a month things aren’t working, then begin to tweak your content and try it again. You will have to be patient and play around with things before you figure out what works best for you. But once you do you will just fall into a rhythm. Social Media is not cookie cutter so what works for other businesses might not work for yours.  Be prepared to experiment and have fun!

Set goals to achieve, such as growing your followers, engaging with others, increasing blog views or hangout attendance. Creating a plan to get noticed, reduce your stress, and work smart!

We would love to hear your insights or questions… So please be sure to leave a comment below.