5 Effective Social Media Marketing Strategies That You Should Implement In 2017

There was a time when social media was seen as a passing fad by many. It was being used by kids and businesses didn’t see any real benefits from it.

However, the skeptics turned out to be wrong with the passage of time.

We don’t need to tell how big social media is.

The sector has grown rapidly than the internet itself.

Since opening their doors on September 26, 2006, Facebook crossed 1.94 billion monthly active users as of March 2017.

Currently, there are 3 billion internet users and around 2 billion of them are active on social media.

Approximately seven out of ten people in the US use social media to connect with one another, share information, engage and also to entertain themselves.

You can check out a recent compilation of the latest social media stats of consumer adoption and usage by Smart Insights.

 

Needless to say, if you’re not using social media to market your business, you’ll have to learn it or face the risk of losing it in the long run.

Still not convinced?

Here are some things social media can do for your business:

  • Tell prospects about your services and goods
  • Promote your business and brand
  • Attract new customers
  • Get customer feedback
  • Foster relationships with your customer base

 

Now without further emphasizing on the importance of social media, let’s see how you can leverage on this sector to grow your business this 2017 right from scratch.

5 Social Media Marketing Strategies That You Should Follow Now

  1. Set Your Goals And Objectives

The first step of any successful social media marketing strategy involves establishing your goals and objectives. Moving forward without really knowing what you want can be the perfect recipe for disaster.

Closely peruse your company’s overall requirements and find out how you can use social media to your advantage.

You may come up with many personalized goals; however, there are some common elements that you need to include in your strategy.

These include increasing brand awareness, finding prospects, retaining old customers and trimming marketing expenses.

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Source: Shutterstock

It’s best to focus on two primary goals and two secondary goals. Refrain from having too many goals as it can distract you from achieving none.

Along with goals, you need to have specific parameters in mind that define your goals clearly. For instance, if your primary goal is to generate leads and sales, you need to figure out the number of leads and sales you require even before the goal becomes a success.

An easy way to determine your objectives is to adopt the S-M-A-R-T approach. Your objectives have to be specific, measurable, achievable, relevant and time-bound.

In the example above, if your goal is to generate leads and sales, have a specific marketing objective. You may want to boost your leads by 50%.

Remember to choose objectives that you can achieve.

  1. Create A Brand And Remain Consistent Across Every Social Channel You Use

What’s your feeling when you find different descriptions of the same business on various social networks?

You’d certainly get confused and reluctant to get involved with such a business.

Humans love consistency, and if your social media profiles remain consistent across various channels, you’ll build positive relations with your visitors. They’ll know what to expect irrespective of the social network.

It’s been seen that 60% of internet users in the US expect consistency when dealing with online stores.

It’s best to use the same professional picture on your social networks and even on your blogs.

But that’s not all since your profile picture is just the beginning. Consistency has to come with your brand’s color, imagery, voice and overall outlook. Try to express your brand’s value and remain consistent and authentic in your communication across all your social networks.

Here are four aspects you need to ponder on when deciding on your brand’s voice.

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Source:socialmediaexplorer.com

After you nail down these aspects, all your conversations on social channels will flow smoothly.

The result………

Your audience will not only connect with you but eagerly wait for your updates.

Personal, casual, witty and funny conversational language work well on social channels too.

Mark Manson, for instance, gives a raw, personal and funny tone to social media as shown below.

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You may love to read Buffer’s voice and tone guide, which they religiously stick to in all their communications.

 

  1. Automate Like A Ninja

Find engaging third-party content pieces and share them on your social channels. Let the engagements come in. Next, drop your promotional product updates.

Automating repetitive tasks can free a lot of time, which can be used to work on other high-level marketing strategies.

However, simply pushing out content will not give you 100% benefits of your social media marketing efforts.

Envision yourself meeting a person for the first time. What would be your reaction if the person simply shoves a sales pitch in your face? And what about a person who continuously blabbers about the great things he can do?

You’ll immediately have a bad impression about that person and maybe avoid him next time.

The same thing happens on social media. You can share your updates and blog posts, but always ask for feedbacks and encourage people to discuss more on your posts.

And yes, don’t forget to entertain them.

It’s also a great idea to share pictures from your daily life or special events.

If you are a company, you can share pictures of your employees.

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Whenever possible, open up and show your real side to your audience.

  1. Create A Content Calendar And Post Frequently

After creating your Facebook page, you invite a couple of friends and other followers from different social media sites to like your page.

Then, you vanish for a month. This is a normal activity for new businesses on social media. However, if you want to get great results from your social media marketing strategy and build a lasting relationship with your audience, you have to post on a regular basis.

Build a content calendar and prioritize posting engaging and interesting content.

HubSpot’s Social Media Content Calendar Template can easily help you plan your content.

Here’s a simple schedule you can follow in your initial days.

  • LinkdedIn: Once per week
  • Instagram: Once per day
  • Twitter: Three times a day
  • Facebook: A handful of updates per day but don’t overdo.

The timely post made by Oreo, during the Super Bowl, earned them millions of followers and helped in creating a robust brand.

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An interesting thing to note is that they had planned for this tweet 18 months before.

  1. Research Your Competitors

Researching your competitors not only apprises you of their activity but also helps you to integrate their tactics into your own social media marketing efforts.

Create a list of at least 5 major competitors. Find out the social sites they use and study their content strategy. Look at their posting frequency and the number of fans and followers. Also, examine the type of content they post and its context (humorous, promotional etc) and the way they respond to their readers.

This will give you a clear idea on how you stack up against each other. It’ll also help you revise your goals, objectives and marketing strategies.

There’s No Such Thing As A Totally Free Lunch

According to Amy Vernon, co-founder of Predictable.ly, any effort on social media marketing takes time and that’s where the budget issue creeps in. She says that if you lack funds but have enough time, you should do the work yourself. However, if there are time constraints, hire someone to get the job done, she further adds. The assumption that creating a social media account is absolutely free and doesn’t cost you a dime is a myth.

Final Thoughts

Social media marketing is a terrific way to build your brand. People socialize every day on the internet and are eager to discover new brands. You just have to put in a lot of sweat and remain consistent. However, the benefits you reap will be worth your time.

What are your experiences of creating a brand using social media marketing?

 

 

Email Marketing 101: How To Grow Your Email List

Why You Need to Up Your Email Marketing

The power of an email goes without saying. I check my email as soon as I wake up in the morning. I am addicted to joining mailing lists. I jump at the sound of a new email notification.  And, with 24% of Americans saying they check their email “way too much” and 40% of individuals forcing themselves to go onto email detoxes, I am not alone in this.

To get you on to the email marketing game, here are the statistics, the benefits and a guide to growing your mailing list to help you build a profitable email marketing campaign:

  • The ROI of Email Marketing is King of the Marketing World

With an impressive 3800% ROI, email marketing is the BEST mover of sales. You earn $38
for every $1 invested into email marketing. 

  • You Can Get Personal

Unlike any other content marketing methods, email marketing can get personal. When a subscriber signs up, they give you their name. Their name is key to getting that all important relationship. 74% of marketers claim the use of a name increases customer engagement.

You can use their name in subject lines and in the main body of your email. And, it works! Using a name in a subject line increases click through rates by 14% and boosts conversions by 10%.

  • The Engagement Rules the Roost

According to Forrester, only 2% of your Facebook fans see your posts whereas 90% of emails will get delivered to a recipient’s inbox. And, the same adults who are liking your Facebook page are twice as likely to engage with your emails than on social media.

How to Grow Your Mailing List

1. Sign Up to an Email System like MailChimp

A mailing system like MailChimp allows you to send thousands of emails at a click of a button. It allows you to schedule them, make them look pretty and organize your subscribers at the click of a few buttons.

If you’re new to email marketing, MailChimp is the place to be. In addition to being a super easy-to-use platform, here’s are a few reasons why you’ll dig it:

  • MailChimp is completely FREE for users who has less than 2,000 subscribers making it more perfect for those who have a limited budget or are just starting out.
  • MailChimp is an incredibly popular platform so it can be easily integrated with lots of software & plugins.
  • Due to its popularity… you’ll find advice & tutorials on everything!
  • It has a very user-friendly, easy to follow interface as well as a drag + drop email template editor…perfect for email marketing beginners!

2. Use Plugins That’ll Grow Your Mailing List

You’ve more than likely been on a website that has a pop-up or a text box in a sidebar asking you to be a member of a mailing list. Here are a few plugins we recommend using:

Activate a List Building Plugin on Your Website like SumoMe

The only way to grow your mailing list is by making your readers aware of your mailing list. SumoMe can help boost your daily signups by up to 20%.  It can help you design pop-ups + sign up boxes to embed into your content.

Invest in Lead Generation Software like LeadPages

If you have a little bit more budget…LeadPages will help you increase mailing list sign-ups – tenfold! It helps you design an opt-in page for your mailing list allowing you to lay out the benefits of joining your list and look uber attractive. Offering a free 30-day detox guide as a lead magnet/free gift for joining your list? Setting up a landing page with LeadPages can help you show off the value of your free gift.

3. Offer a Lead Magnet or ‘Content Upgrade’ on Your Website

People aren’t interested in joining a mailing list unless it benefits them.

So giving away free content is the fastest way to grow your mailing list and make you a trustable source.

Take some time to brainstorm, create and design content that’ll get your audience signing up to your list.

Think about your typical customer or ideal customer.

What advice do they usually ask for? What information will be valuable?

Find out right from the horses mouth by asking your mailing list to email you with questions, looking at popular blog posts on businesses like yours, seeing what topics are hot in forums and Facebook groups and posting on your on your Facebook and Twitter pages and asking your audience to comment what they’d like to know.

Use this information to help you curate your content. Here are a few super effective, tried and tested freebie content ideas:

  • An eCourse. Offer a chain of emails as your content bribe. For example, if you’re a personal trainer, offer a 20 day fitness challenge where you send out 20 unique emails with different workouts to get their body into shape.
  • An eBook. Design a PDF that shares information that’ll help your reader. Here are a few examples: smoothie recipes, marketing guides, makeup tutorials, web design guides etc.

4. Create A Custom Newsletter Confirmation Page

Once your new subscriber has signed up…your next point of engagement is your confirmation page. Your newsletter confirmation page is your perfect opportunity to show off your expertise and already written content. Make sure you include:

  • A little thank you.
  • An explanation of what to expect from your emails.
  • Feature about + testimonial pages so users can get to know you and trust what you do.
  • Link to popular content on your website.

5. Brainstorm and Plan Content for Your Future Emails

An engaged audience is an audience that is likely to grow into loyal clients. So it’s important to connect with your subscribers.

The first thing to master is the subject line. It needs to be short, catchy, relevant and personal. The second this is the content. According to HubSpot, 65% of users like emails that contain mostly images. To ensure your emails connect with your readers make sure you break up your text into small sections, use more visual material than text, attractive use of your brand’s colours and interesting content (see below).

  • Send Out Free Worksheets, Guides + eBooks.

    We LOVE free stuff. Especially when the free stuff is valuable and helps us improve. The free content will help you start a relationship with your audience, show off your expertise and prime your readers for an offering of paid products/services.
  • Recap of Recent Blog Posts + News.

    Not all of your readers will check your website on a regular basis. Showing off your most recent content in a recap email will keep your readers updated + help get your audience onto your website.
  • Share Details About a Future Service/Product.

    72% of people prefer promo material in their inbox compared to 17% on social media.

    Launching a new service or product? Get your readers in the know by sharing what it involves, the benefits, discounts + any testimonials you’ve already gathered pre-launch.
  • Send Exclusive Content that’s Only Available to Subscribers

    Show the value of being a member of your mailing list by sharing MORE than a reader of your website will see. Ideas include sending out a recipe, tips for success and a link to a secret blog post. You can check out our 30 Engaging Blog Post Ideas to help you brainstorm content! 

What’s more – you can gain access to a wealth of analytics. Every time you send out an email you’ll be able to see the click through rates, what links have been clicked, the amount of people who unsubscribed, see what works best and monitor what content is popular. And this important data is what’ll help you refine your email marketing content for future emails.

Online Marketing 101: Identity Economics

ONLINE MARKETING 101-

The marketing industry comes with a myth attached to it. You’re told to focus on your customer as an individual. You are told to know the individual as well as your favorite shoes, profile them, study their thoughts, find out their wants, and match your advertising accordingly. Except – as the latest idea in economics goes – there may be no individual. There is only group. Or to put it in another way: The individual buys according to what the group says. Knowing more about this idea can give you another handle on how to market your wares. And maybe sell them more effectively.

Identity Economics: It’s The Group That Buys Your Products

Our marketing principles come from traditional economics. Reasoning goes that people have their wants and needs. You’ll sell your product if you find out what those wants and needs are and show your targeted client how you can help him better than anyone else.  This way of thinking assumes that the targeted client knows his needs and chooses independently.

Marketing is based on this traditional economic view. Almost every single marketing modality from customer-centric to relationship marketing pivots the customer as an individual.  Personalized marketing says draw up a thorough profile of your desired customer – clothes, breakfast, schools, and so forth – so you know exactly whom you’re reaching.  Social media marketing tries to forge cozy interactions with the client. That’s what surveys are for! They ask the desired client, “Pray pretty please. What do you want and how can I help you achieve it?” Metrics measure whether or not your customer has bought. If so, supply more. If not, repeat the process.

Only the decision-maker may not be the individual. It may be the group. In which case, your marketing may flounder unless you consider that angle.

Identity Affects Your Health, Wealth, And Success

Sixteen years ago, economist and Nobel Prize winner George Akerlof and professor of economics in Duke University Rachel Kranton, launched their theory of identity economics. The model says that our identity affects our health, wealth, and success – and everything in between.

Identity refers to the different groups that we belong to, such as religious, gender, national, class and so on. People identify with different groups at different times.

How can we relate identity economics to marketing?

People buy according to their group because they want to conform. This makes them feel good and gives them some sort of social status. So they eat what their group does, dress as their group does, send their children to the same schools as the group does, ad infinitum. Kranton and Akerlof concluded: If you want to motivate someone don’t look into every nitty-gritty about the person. Scrutinize the norms of the group.

For instance, I run a site that offers hidden jobs to freelancers. Recently, a person tweeted: “Thanks but doesn’t look secure … this site is flooded w/shady gigs…The site isn’t safe for any legit freelancer.” The visitor explained: “Indians don’t pay well/on time.” (Note: 5% of the ads are from companies that carry Indian names).

Ordinarily, I would have have rejected this visitor’s feedback as prejudiced. The theory of Identity Economics made me look beyond her as being an individual and made me consider her opinion as Group. I looked into whether or not she was my typical client. If so, I would have to reluctantly use her feedback as cue to restructure my marketing because I wanted to sell.

This case also made me wary of using my bounce rate as a metric of site success. Marketing analytics urge you to monitor your site’s statistics. But maybe visitors leave because aspects of your site conflict with their social beliefs. Maybe you retain only two or three people but these are the people you want.

Looking at the prospective client as reflecting the opinions of a group rather than the opinions of him or herself give you a different handle on your marketing.

On The Other Hand…

Identity economics has its limitations. Marketing research recently found that advertising backfires when it scrunches the person into a group. Cases include Jif peanut butter that targets mothers by noting that “Choosy moms choose Jif.” or DirecTV that advertises, “If you call yourself a sports fan, you gotta have DirecTV!” or Gamefly.com that urges video gamers, “You call yourself a gamer? You have to have it!” or when Chevrolet asserts that real Americans drive Chevys.

In each of these cases, those who were surveyed protested that they have a mind of their own. They disliked being lumped into a group!

So, social context is an answer, but not the whole. Our self-concept is made up of both a personal identity and a social one and, when marketing, we can profit by considering both.

How Can You Use Identity Economics To Improve Your Marketing?

  1. Target marketing to the group – I work for a solar company that markets itself on price and environmental concerns. Research, however, shows that people put solar panels on their homes when other solar-powered homes are nearby. I adjust my marketing accordingly.
  2. Boost the signal strengthCustomers tend to tend to select products that most clearly broadcast membership in their specific group. Subtly highlight those signals or omit them. For instance, blood donation levels go down when blood donors are paid to give blood. The social identity of giving is core to the motivation and this is the aspect that needs to be highlighted.
  3. Ignore bounce rates – Rather focus on how you can improve your product so that it helps your customers. People are always going to be influenced by their cultures and there’s nothing you can do about that. Focus on the product and keep on marketing. Your clientele will grow.

In short, people buy according to a variety of reasons. Social context is one of them. Knowing how group comes into the buying can open up cost-effective ways of improving your marketing. It is individual as well as group that decides.

Look into both to sell.

 

30 Engaging Ideas for Blog Posts

30 ENGAGING IDEAS FOR BLOG POSTS

Welcome to the world of blogging. A place where you publish problem-solving content and build an online community that engages with your target audience.  And – by doing it consistently and strategically, you can establish a trustworthy brand that revolutionizes your business.

As you begin blogging for business, you can use this list of ideas for blog posts to create a content plan for your business to attract your target readership and help determine what content works best for your readers.  Just remember, you don’t need lots of traffic to build your business online; you just need an audience who can easily engage with your brand.

  1. How-To Post

Blog posts that show your readers how to do something are always incredibly popular. ‘How To’ offer invaluable advice that provides problem solving information that your readers are searching for answers on for example, if you’re a business that sells unique tea blends, this could be as obvious as “How to Brew Tea” or like our blog post on How to Get Steady Customers Fast and Free.

  1. Tools That Make Things Easy

Humans are lazy and more often than not – incredibly busy. We’re constantly looking for apps, new processes, websites and plugins that shorten the time it takes to do something and make our lives easier. For instance, we shared our most useful plugins that help schedule social media updates and blog posts.

  1. Review a Product Related to Your Niche

Prospective and current readers might be interested in finding out whether a certain product is worth the investment – sharing your insight into the benefits or criticisms of a product will give your readers answers.

  1. Inspiring Books

Whether its books that has motivated us along our journey or given us helpful business tips – your readers will find this information useful.

  1. A Series of Q&A Posts

Not only will Q&A posts help you interact with your target audience, they will provide answers to your readers’ questions and create extremely helpful content for your website.

  1. Tutorials

Create “Top 10” or “8 Tips for” advice posts, product demonstrations or videos about topics related to your niche. We’ve helped our readers by sharing our Top Five Tips for Blogging Success, 5 Best Tips on Sharing Content and Top 7 Mistakes Businesses Made with their Digital Marketing in 2015 & What Can be Done to Fix It in 2016.

  1. Promote a Free Downloadable Guide

One of the best ways to build your mailing list is by offering a free downloadable worksheet or guide to help your readers. You can promote your free download by explaining its benefits in a blog post.

  1. Inspirational Famous Quotes

Whether you’re a nutritionist, business coach, personal trainer or cosmetic surgeon there are quotes related to your industry. And – people love reading them!

  1. Host a Giveaway

One great way of getting your audience to share your content is by giving away free products. You could offer your services, products, prizes or treatments…everybody loves free stuff!

  1. A List of Useful Online Resources

Read any blog posts, taken a course or watched videos that have helped you? Share them with your audience!

  1. Interview Someone in Your Industry

As well as giving your audience advice, your interviewee will share it on their social media platforms and/or website which will put your brand in front of a relevant audience.

  1. Behind The Scenes of Your Business

Post images and short videos showing how your business is run – this will add a bit of personality to your brand!

  1. A Link Up of Helpful Blog Posts

A great way for getting yourself known in your industry is by connecting with similar, bigger businesses. Make yourself known by linking their content in a blog post and tagging them into your social media posts.

  1. Share a Project You Have Recently Completed

Prove yourself to your audience by showing off your skills by sharing images of a recently completed project.quote 30 engaging blog post ideas

  1. Business Goals for the Year

Between Christmas and the start of a New Year, business goals or New Year’s Resolutions get a lot of traction. Share yours!

  1. Write ‘Benefits Of’ Posts Related to Your Niche

Similar to tutorials, people are looking for reasons why they should buy into something. Show you’re an expert by writing about the benefits of something related to your industry.

  1. Share Your Opinion on a Film or TV Series Relevant to Your Business

Marketing has Mad Men and Steve Jobs to talk about. Write a blog post about based on your views about a TV show or film that has mentioned a topic related to your business.

  1. Round-Up of Your Most Popular Posts

Once you’ve been blogging for a while, you’ll be able to see which posts have performed best. Put them all together in a post.

  1. Things You’ve Learnt from Recent Training, eCourse or Book

We’re always learning. Writing about things you’ve learnt will show transparency on how you’re always willing to improve.

  1. Write About Something New in Your Industry

Last year, Twitter released the forever growing live streaming app that is Periscope so we written A Beginner’s Guide to Periscope to advise people who don’t know anything about the app.

  1. Beginner’s Guide

Similar to ‘How To’ posts, ‘Beginner’s Guides’ will give your target audience the information they’re looking for. We’ve written A Beginner’s Guide to Snapchat and A Beginner’s Guide to SEO.

  1. Motivational Mottos

We all love things that motivate us. Share motivational mantras and mottos that have helped you get to the position you’re in now.

  1. A List of Dos & Don’ts Related to Your Niche

During your time in business, you may have learnt something that’ll prevent your readers from making mistakes for example, when it comes to social media, refrain from publishing your problems or controversial beliefs on your business profiles as it may damage your reputation.

  1. Write a Follow Up Post to a Post You’ve Already Published

Written a post you could provide more information on? Write a ‘Part 2’ blog post.

  1. Blog About Hot Topics & Trending Events

A great way to publish content on talked about and most-searched topics is by writing a blog post on how your services and products relate to them like this post on Taylor Swift Vs Katy Perry: Which Star Rules Social Media? Or if you’re in the beauty related industry – a post on a trending out of the ordinary thing a celebrity is doing like, Kim Kardashian’s Vampire Facial would engage with your readership.

  1. Share Your Business Processes

Nubby Twiglet, a graphic designer has recently shared her knowledge on how to can streamline your business processes by sharing how she communicates with prospective clients, signing on a client, gathering design briefs, putting together project checklists, presenting your work and invoicing.

  1. Update Your Audience with What’s New in Your Business

Hired someone new? Releasing a new product or service? Blog about it!

  1. Your Predictions

Got an idea what’s going to be on trend in a year or season in your industry? Share them in a blog post.

  1. Publish Your Testimonials & Case Studies

Demonstrate you’re worth investing in by showing what your clients say in a blog posts. If you can show how you’ve helped a client by sharing your results in a blog post.

  1. FAQs

As your business grows and gets older – you may find you get asked a lot of the same questions. Write answers to your FAQs and publish them into an easy-to-find blog post to help your readers.

How Snapchat Can Be Used In The Fashion & Beauty Industry (Including Bloggers!)

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Hi everyone!

It’s Holly again back to give you some more insider information on Snapchat and how it can be beneficial to the beauty and fashion industry. Last week, we discussed how to set up and use SnapChat, so now that you’re a pro, it’s time to put your practice into good use and efficiently use the platform for your business or blog.

A lot of people might be wondering how the beauty and fashion industry can benefit from using a social platform such as Snapchat and the answer is simple – it builds a community. Releasing new products is all fine and well, but in order to make those products the most sought after items in the business, you will need to create some sort of community and hype around them which is where Snapchat fits in just nicely.

Let your followers become industry insiders…

As we mentioned in the “beginners guide to Snapchat”, anything you post to your followers will disappear in 10 seconds. To some this might seem like a pain, but actually, it makes your followers feel as though they are part of an exclusive club where they have had a ‘sneak peak’at something that a lot of other people might not have seen. It gives them a backstage insight to the industry and that is where the Fashion and beauty industry can use Snapchat to their advantage.

Fashion week is the biggest week on the fashion calendar which will see everyone from high street to designer brands showcasing their latest and upcoming trends for industry insiders and press. Unfortunately, us mere mortals don’t have the status to mingle with Kimye and Victoria Beckham so we rely on press coverage to let us in on the inside scoop. Now, brands are turning to Snapchat to document snippets of insider knowledge and backstage model diva drama for their followers to see. As each clip only lasts 10 seconds before it disappears forever and ever, followers will be left wanting more which will encourage social media interaction and even increased visitors to your website. (Remember, Visitors = Sales!). Brands such as Juicy Couture, Burberry & Alexander Wang all use Snapchat to promote their brands. If it’s good enough for them… right?

So, as a small Fashion brand, how can you use Snapchat for your business?

IMG_1007It works quite similarly for you as it does for the large companies. When new products are being created, perhaps consider capturing a snippet of a creative meeting, of fabric swatches, or of an upcoming advertorial for the season ahead. Because you are only showing a 10 second clip of it, you leave your followers wanting more as was mentioned earlier. This also works for beauty brands too where you can showcase new product ideas, color swatches and new packaging. As a beauty and fashion blogger myself, I can safely say I love this kind of content and even though I know the brands are trying to sell themselves, I fall for it hook, line and sinker. I want to buy the new products and I want to be the first to know all about them.

You can also send exclusive offers to your Snapchat users. So for example, you can take a picture of a dress and include the caption:

“20% off for Snapchat users using code 0000

the snap only lasts 10 seconds so not only will this encourage your viewers to act immediately, it also lets them feel as though they are part of an exclusive club. Of course, everyone wants to be part of an exclusive club, just like I want to be part of Taylor Swift’s Squad… Moving “swiftly” on. (pun intended).

Now that we’ve taken a look at how Snapchat is great for promoting Fashion and Beauty Brands, let’s take a look at how Fashion & Beauty Bloggers like me can benefit from using it.

I’ve been blogging for almost five years, and since starting out, I’ve probably signed up to around 20 different social media platforms. Some of them work better than others and more often than not, the ones I expect to work the least for me, end up being a huge source of traffic to my blog. One of those very platforms is Snapchat.

I initially started using Snapchat a year or so ago where I enjoyed sharing cute snippets of my cat wearing my slippers (still gets me laughing to this day) with my friends until one day I realized that I was being left behind. Other Fashion and beauty bloggers were using Snapchat to promote their blogs in ways I didn’t even think about.

As I mentioned earlier, brands like to showcase snippets of upcoming launches and bloggers are no different. Whilst bloggers invariably don’t have new products of our own to showcase, we are able to share with our visitors what is coming up on the blog in the coming week.

As scheduling is a vital part in keeping every blogger sane (trust me!), we invariably have our content planned for the week ahead and so this means we can show snippets of us typing a blog post and highlight eye catching segments such as:-

“The $3 mascara that wins the Volume battle hands down”

Then caption it “Coming tomorrow on my blog”.   Users will be enticed to see this wonder mascara and are likely to visit your blog to see it. Clever huh?

Another way for fashion and beauty Bloggers to use Snapchat to their advantage is to offer your followers something exclusive that they can’t find on your blog or Twitter. For example. If you are doing an OOTD IMG_1008(Outfit Of The Day)blog post then a still image is perfect for your blog, but on Snapchat you could record a
clip of a 360 degree view of the outfit where you zoom in on key features. For Beauty bloggers, you could show lip swatches of a new lipstick on your blog but to offer your snap chatters something a bit more, you can record yourself applying it and biting into an apple to prove the product doesn’t smudge easily.

Not only does this drive traffic to your blog but it also encourages more followers to your SnapChat.

Be sure to cross-promote your snapchat channel at the bottom of a blog post where something ‘extra’ is offered on Snapchat. Be sure to share your username across social media too and watch as your followers and blog visitors increase day by day.

IMG_1009Similarly to brands, bloggers can also offer exclusive deals such as competition entries and interviews to people who comment on your snapchat content. Again, be sure to blog about this on your blog and mention it across other social platforms to let people know that they can expect a lot from you on Snapchat.

 

 

Snapchat is also rumoured to be offering advertising opportunities in 2016 although this has not been confirmed.

So now that we’ve covered how Snapchat can be beneficial to the fashion and beauty industry, what are you waiting for? Get snapping and be sure to leave your usernames in the comments below!

Top 7 Mistakes Businesses Made with their Digital Marketing in 2015 & What Can Be Done to Fix it in 2016

marketing in 2015

It’s the beginning of the year – which means creating New Year’s Resolutions and thinking about the year ahead. We reflect on the positives, we notice our mistakes and we work on how we can improve. Instead of indulging in high calorie food like we do over Christmas, we start cleansing our bodies and working on getting back into shape. And – like our bodies, our business’ need to detox too. The start of a new year is one of the best times to analyse the results of our digital marketing campaigns, try new strategies and create a marketing plan for the year.

Take your business to new heights by eliminating digital marketing mistakes and digitally savvy in 2016 by following these tips:

checklist

Mistake 1: Not Using Analytics Tools

If you’re going to promote your products and services online, you need to be able to identify what’s working and what’s not. Tools such as, Google AnalyticsHootSuite and Buffer provides you with rich data that helps you build a picture of how your content and social media marketing connects with your customers. Check out these simple but essential things you need to monitor:

  • Your social media insights. If you’re using a social media schedule tools like HootSuite, Sprout Social and Buffer, you can create reports on how your social media is performing in a few clicks. This will help you compare results, monitor your following, identify your demographics and see how much traffic is being directed to your website. On Facebook, you can see what time your fans are online, the most popular times are when you should be posting. You can do this by logging into your page, clicking ‘Insights’ on the top panel and clicking ‘Posts’ on the left hand side.
  • See what’s popular on your website. Google Analytics provides you with a wealth of data which shows what’s popular on your website. Seeing what content brings in the most traffic can help you create future blog posts that are popular with your audience.
  • Identify what’s converting. You might be investing a lot of time and money into moving up the page rankings for a chosen keyword. The keyword might be directing lots of traffic to your website, but the traffic may not convert into enquiries. On Google Analytics you can monitor your SEO campaign so you can identify when to stop optimizing a keyword and concentrate more time and effort on another.

Mistake 2: Forgetting to be ‘Social’ on Social Media

Don’t worry, you’re not the only one. Not being social on social media is one of the most popular mistakes businesses make. Check out our article on 3 Ways Social Media Automation on Twitter is Antisocial.  Cut down on selling your products/services and engage with your following by following these strategies:

  • Run competitions. Everyone loves the thought of winning something. Show your customers value in following your social media profiles by running a giveaway in exchange for a ‘like’ or ‘comment’. This is an effective way of increasing your brand awareness, social media following and reaching your target audience.
  • Share your customer’s content. If your customers take a picture of your product, write a blog post reviewing your service/product – sharing it on social media will show your potential customers what your customers are saying about you.
  • Start conversations with your customers and relevant influential people. Social media platforms are a great place to respond to comments from your customers and build trust. Twitter is a great place to get talking to popular people in your industry to build relationships and increase your brand awareness.

Mistake 3: Avoiding SEO

If we want to find something out, we Google it. Google is a very powerful tool to get your business noticed by potential customers searching for your services and products you provide. To kickstart your SEO campaign, take a look at our guide to SEO and use the following tactics:

  • Find out the most relevant keywords for your industry. You can identify the most searched keywords for your business and area by using the Keyword Planner tool on Google AdWords. Once you’ve found the keywords, you can begin to optimise them on your website.
  • Use your keyword in page titles and meta descriptions.
  • Publish relevant blog posts to direct your potential customers to your website.

Mistake 4: Focussing on Promoting Your Services

You may find that a lot of us avoid information about businesses services. When we’re searching online, we are looking to find the solution to our problem. In place of promoting your products and services, start providing content that will show your expertise and gain trust from your potential customer:

  • Create and share helpful content. For example, if sell fitness clothing and gym equipment, writing blog posts and social media posts about workouts, healthy recipes and benefits of certain exercises will engage with your audience more than sharing links to gym tops and Additionally, by publishing helpful content, you can work on a wide range of keywords which will drive more high quality traffic to your website.

Mistake 5: Not Having a Budget for Social Media Promotion

Facebook has made it more and more difficult to reach potential customers without paying. Simply by having a small Facebook budget, you can engage with more people and increase your brand awareness. Here are a few posts to sponsor:

  • Advertise helpful content. If you’ve recently published a video, infographic or blog post that will help customers – paying to promote the post will help you connect with more of your target audience.
  • Boost competitions to maximise your engagement. Similar to sharing helpful content, making more people aware of your competition will help you engage with a larger audience and get more entries.

Mistake 6: Not Having an Email Marketing Campaign

With 91% of consumers checking their email daily, email marketing could be the missing link in your digital marketing campaign. Get your email marketing started by:

  • Creating a giveaway to build your mailing list. Try building your database of emails by offering free downloadable guides as well running competitors in exchange for an email address.
  • Promoting your latest content. Like sharing your latest blog posts, videos and infographics on social media, you can use your email marketing campaign to share content and direct traffic to your website.
  • Advertising special offers. As well as promoting your products and services, running exclusive offers will help keep your potential customers subscribed to your mailing list.

Mistake 7: Not Using the Right Social Media Platform for Your Business

In 2015 you may have not used social media to promote your business or you may have struggled to find the best platform to engage with your ideal customer. You can identify the best social media platforms by:

  • Understanding your typical customer can help you create content for your potential customer. For example, if you offer services for businesses, LinkedIn is one of the best places to network and promote your content, but if you’re target audience is people – Facebook is an ideal platform to share your content.

Summary

Get ahead of your competitors in 2016 by keeping your strategies up to speed with the constantly evolving nature of digital marketing. Start understanding your audience, showing your expertise, blogging to boost traffic and using social media to engage with your customers. That way – you’ll reach your potential audience, gain their trust and boost your sales.

 

Questions, comments, straight up disagree? We want to hear from you! Reach out to us on twitter or comment below!

A Beginner’s Guide to SEO

a beginners guide to SEO

If you’re thinking about launching a business with little risk, the internet is an excellent platform to launch a business and have instant access to thousands of potential customers. The only disadvantage – anyone can do it so your business can be easily lost in amongst your competitors. That’s where SEO comes in. It’s the means whereby you show Google that you’re an expert in your field so they can rank you high in search results.

With 93% of online experiences starting on a search engine, working on the SEO of your website is an effective way to get you in front of your customers. In effect – search engine optimization needs to be an essential part of your marketing campaign.

Follow these tips to improve your SEO, get online enquiries and watch your business grow.

For great SEO results, content is king

Gone are the days of keyword stuffed webpages, spammy link building and black-hat SEO practices. Google has improved its ranking factors to penalize bad practices in order to get the loyal experts to the top of the search results. And – Google does this by indexing exceptional, useful content.

Get blogging

By blogging regularly, you get your business visible on Google by targeting a large number of keywords and getting more webpages indexed in Google searches.

Blogging is one of the most effective ways to get your target audience onto your website. In fact, 60% of consumers feel more positive about a purchase after reading content on a website; content is key. In effect – attracting customers on to your website via a blog post, is one of the best practices to get your target market to trust your brand and invest in you.

What’s more, HubSpot found posting 1-2 blog posts every month can generate 70% more online enquiries than businesses who don’t blog. If you are publishing relevant, useful blog posts 6-8 times per month, you can see an increase of 140% more enquiries.

Publish your content on other websites

In order for Google to place your website ahead of your competitors, you need to make Google value your website. Google calculates this by your domain authority. You can build your domain authority by getting your URL published on websites. So, the more Google sees you, the more Google values you.

Get your name out there by posting blog posts on high quality websites that are relevant to your brand. This will build links to your website and put you in front of an audience that are likely to click through to your website. For example, if you sell organic skincare products, get your content featured on health and beauty blogs and websites.

seo tips

Fix these Common SEO Mistakes 

  1. Not using Google Analytics

Monitoring your results on Google Analytics can help you see which keywords are converting and which  are not. You may find that you’re getting a lot of traffic from high-traffic keywords – but if they’re not converting into online enquiries, it’s worthless. By analysing results, you can tailor your content to include keywords to engage with the right audience.

  1. Not optimizing for local searches

If you’re business serves a certain area, optimising your website for local searches helps potential customers in your region find you. Begin by including your area in page titles and meta descriptions.

  1. Not optimizing the right keywords

When it comes to keywords, it’s best to be as specific as possible to get better search engine rankings and accurate traffic.

  1. Not using unique page titles and meta descriptions for every page & blog post

Every page needs a unique title that includes a keyword and a descriptive meta description that will attract a potential customer to click through to your website.

  1. Not using anchor text for internal links

When you’re linking to services or products in your web content and blog posts, make sure to use a keyword as the hyperlink. For example, instead of “click here” which holds no SEO value, use “social media management services”.

  1. Not creating shareable, useful content

To improve your domain authority and direct quality traffic to your website, you need to create extremely useful content that people will link on their websites and social media platforms.

For example, as a social media marketing company we publish tips & guides to provide our readers with content that’ll be a great value to their blogs and businesses, such as:

Top Five Tips for Blogging Success
A Beginners Guide To Periscope
5 Tips of Boosting Your Fashion/Beauty Social Media Page

Use these SEO Tips & Tricks

  1. Identify your keywords on Google AdWords

To find out your relevant keywords, sign up for a Google AdWords account and use the keyword planner tool to identify the most popular search terms for your industry.

  1. Use keywords in your page titles

Your page title is the first line of content that shows up in search results for your website. Every page needs a unique page title that includes a keyword at a maximum of 70 characters.

  1. Write engaging and optimised meta descriptions

Your meta description is the text underneath the page title in search results. Using 160 characters you need to attract potential customers to click onto your website. Include a unique selling point, what exactly you do and a keyword within the text.

  1. Include meta tags/keywords on every page

Assign every page with keywords that are unique to the page. Use a maximum of five keywords. Not forgetting that your chosen keywords also need to be included in the content of the page.

  1. Implement H1 tags in your page content

H1 tags is the largest HTML heading there is (they go up from H1 to H6). Using a H1 tag will help Google identify the keyword you’re optimising. In the HTML editor of your page or blog post, use H1 tags to lay emphasis on your primary keyword.

For example:

<h1>Social Media Management</h1>

  1. Add your keywords to your alt text in every image you upload

Like the written content on your website, you need to optimise images with keywords. When you’re uploading images, optimize a keyword in the ‘Alt Text’ of your image. The ‘Alt Text’ shows up when an image cannot be displayed. This also tells Google what you’re optimizing so they can index your images for Google searches.

  1. Title text

The title text describes the link’s content, to get the most SEO value, use keywords to describe the destination to tell Google to rank you for a particular keyword.

For example: when you’re hyperlinking a service, ‘Social Media Management’ will appear in place of hyperlinked text such as ‘find out more here’.

  1. Have a XML sitemap for your site

This is a map of your website and it tells Google what pages to index in searches.

  1. …as well as robots.txt

Robots.txt is a bit of code which helps search engines find your XML sitemap. In effect – this helps Google robots improve your rankings and help direct your target audience onto your website.

  1. Check your site speed

Slow loading times can make a user close your website. As Google wants to rank useful websites high in searches, your website needs to be accessible and easy to navigate. Factors to a slow web speed could be large image files, lots of adverts, unnecessary redirects, a shared web hosting provider (if you’re website gets a lot of hits), excessive scripts, broken links, too many plugins installed and a web design with a large file size.

  1. Optimise your website for mobile

In April 2015, Google rolled out an update that boosts the ranking of mobile-friendly websites in search results. So if you’re website isn’t optimised for mobiles and tablets, you could be missing out on a lot of traffic.

  1. Redirect links that have been changed or broken

If you have changed the URLs of your webpages or have URLs that don’t work, then links should be directed to a live page or a 404 page.

Want to find out more about SEO? We would love to hear from you! Feel free to comment below, tweet us at @purelysocialtip or send us an email beseen@purelysocialmedia.com.

5 Best Tips On Sharing Content

besttipsonsharingcontentHi everyone! It’s Holly here. I’m back once again to let you know a few tips I’ve picked up on sharing your blog content across the web so that even superstars like Johnny Depp can find it… A girl can only dream!

As we all have learned by now, blogging and content sharing go hand in hand. While having great content on your blog is definitely important, sharing that content is equally vital.

Imagine hosting a dinner party full of celebrities and forgetting to hand out the invitations. The dinner party has everything you could need to make it incredible, but no-one attends because you haven’t shared the information (or handed out the invitations). Blogging is no different. You could have an interview with Princess Kate Middleton on your blog where she gives you the inside scoop on her outfits for next season but if you forget to tell anyone that the interview exists, then no-one is going to look at it which is why sharing your content across the right platforms, using the right strategy and format is vital in making your content popular. Poor Kate..

Every time an actor stars in a new movie, you will see they are working the media circuit by appearing on chat shows and doing magazine shoots. This is because throughout these appearances, they are promoting their new releases to let the world know it exists. Celebrities are clever little creatures aren’t they? Well you can be equally as clever. Sharing blog content is a little bit different from appearing on chat shows, but it’s not necessarily hard to do.

So how can you share your content like the pros? Here, we take a look at different methods on how and where to share your content.

1 – Automatically share your content.

There are several platforms available that will automatically share your content to social media. Twitterfeed is the platform that many top bloggers use to share their content. Despite it’s name, Twitterfeed shares content across more platforms than just Twitter. Registering is as simple as entering in your details (name, email address, fingerprints.. (jokes)) and your social media handles. You will also be asked to allow Twitterfeed to post on your behalf thus allowing access on those platforms. Then, just sit back and watch as you let it do all the hard work for you. Twitterfeed shares content to Twitter, Facebook, Linkedin and other platforms automatically, saving you time and effort. (meaning there’s time for creating more good content not to watch more episodes of Dr Phil on the television…)

It is also worth using programs such as Hootsuite and Buffer to schedule tweets to promote your posts at a later time to ensure you cover different worldwide time zones. When you go to sleep in the US & Canada, people in the UK are just waking up! Covering different time zones will give more people the chance to see your content.

image-1

2 – Add A “Share this” link to every post

Have you ever been on a blog and noticed the blogger has their social icons and a “share this” link at the bottom of every post? Well that’s because they’re pretty savvy when it comes to sharing their content. That blogger is encouraging their readers to share their content for them meaning more people see it across different platforms. You could do your blog a huge favour by adding one of these social bars to your blog. Blogger offers an ‘add on’ for free and WordPress also have several plugins for this such as “Ultimate Social Media Icons” which will make things much simpler for you to implement.

image-2

3 – Use The Blogging Community!

Bloggers are a supportive bunch and as long as you support them, they are quite happy to return the favour. Here are a few ways to use the blogging community to your advantage:

  • Comment on other blogs. This is something we have covered in previous blogs but it’s still a really good way to share your content. If you comment on other blogs with a relevant comment and drop your link at the end, that blogger and other commentors are more likely to visit your blog. Here’s an example of a good comment to leave:

“Please tell me this skirt is available to buy in the UK? I really want the red version to wear for my Christmas party. You look amazing in it! (insert your blog link here)”

By adding this kind of comment, you have asked a question (meaning the person is more likely to visit your blog to reply) and you’ve made the comment personal to the content proving that you’re not just looking to drop your link.

  • Join Twitter Chats! Every day different twitter chats are ongoing using different hashtags such as #lbloggers #fbloggers #bdib and #bbloggers. Hundreds of bloggers (and brands) join in these chats and talk to other bloggers and share each others content to their followers.

Joining a chat is really simple and anyone can do it. Just search on Twitter for one of the hashtags to see when a chat is live. You’ll be surprised at how many visitors you receive and also by how many blogger friends you will make!

3 – Competitions

Again, something else that has been touched on previously is competitions. Running your own competition on your blog is a fantastic way to share your content and encourage visitors. You don’t need a huge budget to run a competition, anything from a gift to a voucher works well and is welcomed with open arms on social media. In fact, it’s a visitor gold mine.

If for example you have a $20 voucher to give away, then write a post about the voucher on your blog and share it on social media encouraging your followers to “follow” and “retweet” your content. This method will literally have your content seen by thousands of users which will encourage more people to follow your blog. If you run a competition once per month, as an example. You are likely to see a decent increase in visitors and content sharing.

4 – Search Engines

Waiting for your new blog post to be picked up by the search engines can have you waiting for months on end. If you want Google, Bing and other search engines to pick up your content quickly, it might be worthwhile manually submitting your content. It’s really quick and easy to do and if you add the Bing and Google submission tools to your favourites as part of your blogging routine, it will quickly become something you automatically do. Search engines might still take some time to rank your content using this method but it is definitely worth trying out.

5 – Summary

To summarise, sharing your content is probably equally as important as creating good content. Using word of mouth is great for telling people when a new shop has opened in your area, or to let people know that there’s a new yoga class opening but not so effective for letting people at the opposite side of the country (or even the world) know about your latest blog post, which is why these methods for sharing your content are so important.

If you have any tips and tricks to tell us, we would love to hear from you! Please feel free to comment below or tweet us at @purelysocialtip
.

Social Media Strategies Your Business Depends On

purelysocialmedia

Note to our readers:

Hey guys! It’s been a while. We’ve been super busy trying to build our brand and tending to our clients.  But we’re back and coming at you with more posts on a more regular basis. 

We’ve decided to work with freelance bloggers to help diversify the information that we bring to you, as well as stabilize our post frequency, so you have something to read from us on a very regular basis. This week’s article is written by Holly Sturgeon, a beauty and fashion blogger from the UK who has a passion for social media and loves to dig up information to bring to you guys. Welcome to the team, Holly! Hope you all enjoy!

Back in the days our businesses depended on local and national advertising in Newspapers, on Radio and Television. Whilst those things are still important for spreading the word about your business, other options, (Free options at that – Thanks us later!) are now available.

Social Media has pretty much dominated our lives over the past few years with more than 307 million monthly average users on Twitter alone. You might use social media for keeping track of your favourite celebs or for sharing your cute cat pictures rather than for promoting your business, but sharing your content on Twitter, Facebook and Instagram (or any other of the numerous social media platforms that are available) could actually prove to be quite fruitful.

Ever scrolled through your news feed on Facebook or Twitter and seen a blogger or business letting you know all about their latest product or service? Of course you have! Well that’s because those businesses have started their own social media campaigns and began promoting themselves by using different social media strategies including the one’s we’re about to mention.

Whether your business is a blog, a service or is product driven, your primary aim of using social media will doubtlessly be the same and that is to reach new audiences and welcome new customers to your business. Here are a few social media strategies your business depends on:

Advertise Your Social Media Accounts

Of course, the purpose of using social media is to promote your business but your business also needs to promote your social media. (hear us out!). Presuming you already have a website, ensure you put your Twitter or Facebook handles on your homepage and in your ‘contact’ page. Customers feel more secure knowing they can contact you instantly and so letting them contact you via social media for any customer issues is a great way to attract followers and of course encourages user engagement. It’s also vital to ensure that when you are sent a query or comment that you reply to each one individually and personally. Also ensure you deal with all ‘personal’ or account queries via direct message to ensure customer confidentiality. All of this will ensure that your followers will feel safe and this is likely to result in return business.

Content

In order for this to work, it is really important to ensure you keep your feed current. Using apps such as Buffer or Hootsuite, you can schedule posts to appear on your timeline at your preferred times. In terms of what content to publish, businesses should always keep things professional with a hint of humour. Retweeting controversial users or using foul language are definite no-no’s but posting up the odd cute cat picture (obsessed!) will keep your timeline current and will encourage users to engage by favouriting, liking or retweeting your status. You should also consider keeping your tweets short (under 100 characters) as shorter tweets are proven to attract 17% more engagement.

Timing

Timing your updates is also important. According to Social Media Scientist Dan Zarrella, Twitter engagement for brands increases by 17% at the weekend. It has also been proven that Twitter users who use their mobile phones to browse their newsfeeds are 181% to be on Twitter during their commute. Perhaps consider posting in the early morning. The same applies to Facebook and Instagram (we’ve all done it) as we are all more likely to browse through social media platforms out of boredom whilst travelling.

 Images

Here we go with the cute cat pictures again – You are twice as likely to receive comments, replies, likes, retweets etc if you post an image with a link. So whether you choose to post a picture of your latest service or even a picture of the office Christmas Tree, you are encouraging people to engage with your brand. Engagement = visitors = Followers = Customers which is the aim of the game.

Hashtags

The hashtag trend started on Twitter but is now actually popular across most social media platforms. At the end of your status, placing a relevant yet popular hashtag will mean that your tweet will reach new followers. In fact, of all the information and advice given in this blog, this is probably the most important and successful tip. Here’s an example of how to use a hashtag:

 “Spending the weekend decorating the office. #springcleaning “

 Anyone who types “spring cleaning” into the search bar on Twitter will be able to see your tweet, this also applies to Instagram and Pinterest. Using more popular hashtags, including ‘trending’ hashtags (which you will see on the left hand side of Twitter or on the right side of Facebook) will obviously mean your tweet reaches a bigger audience, but that also means that more people use that hashtag and so your tweet will be pushed down the newsfeed very quickly, leaving a limited amount of time for users to see your status.

If you use hashtags that are relevant to your status, you will reach new users that are genuinely interested in what you have to say meaning you are more likely to encourage engagement and receive more followers.

You might want to consider creating your own hashtag. For example if your business is called “purelysocial” (shameless plug – We’re not even sorry!) then type your status similar to this format:

 “There’s only 6 weeks left until Christmas, Are you prepared? #purelysocialmedia”

If someone retweets your status, their followers will see your business name in the tweet, despite the fact that you’re not directly advertising. Clever huh?

Competitions

Everyone wants something for nothing. We all have entered a competition at some stage in our lives, whether it was in a magazine or even just buying a lottery ticket. Running a competition on social media can prove to be extremely popular and will definitely encourage people to follow you. Whether you offer a service or a product, running a competition on social media where the users are required to “follow and share/retweet” your status to enter will mean you will get a follower, who will share your status with their followers, who will then share it with their followers and so on. It can result in hundreds of followers and will mean more people will visit your website. Using clever hashtags (such as #win, #competition and #giveaway) for this, like previously mentioned will see your competition reaching the masses.

Paid for Ads

No-one really wants to pay for something if they can achieve similar results for free but we thought we should cover all options available to your business. Of course, there are paid options available on both Facebook and Twitter where you can start a campaign which see’s the platform advertise your service on newsfeeds. You might have seen “promoted” statuses on Twitter which are paid for advertisements and the ads on the right hand side of Facebook are also paid for. Advertising this way is definitely useful for those who have a budget to work with but can also be an expensive way of experimenting with social media.

Using social media can increase your customers greatly and is definitely something your business will depend on if you want to increase exposure online. Keep an eye on this blog for more tips on using social media to promote your business and feel free to submit your questions!

Until then, feel free to share your cute cat pictures with us @Purelysocialtip

Is following clients on Instagram a good idea?

image via flickr

image via flickr

We’ve managed accounts for several fashion and beauty businesses and often encounter the question of whether or not it makes sense to follow clients. Most of you in the fashion and beauty industry make it a practice to only follow those on social media who are in the industry. This helps you to network with colleagues, keep abreast of the goings-on and trends within the industry, and get inspiration. These are all great reasons to do so and you should definitely continue to follow those in the industry, but our thought is this: Yes. You should also follow your clients. We’ve heard several reasons for not following clients from: “I don’t want clients’ posts to distract from what I would like to see: i.e. posts within my silo” to “What’s the point in following clients period?” or a variant of a KPI question.

Here’s our point:

By not following clients and potential clients, you’re missing the whole point of social media. This goes back to understanding why you’re on social media in the first place. If you are on social media to reinforce a relationship with current clients and expand your client base, then you absolutely need to have a two-way relationship with your followers. If not, then it’s useful for other things (we’ll talk about specifics later), but not necessary.

The entire purpose of social media is to break the fourth wall and open communication that previously was non-existent between businesses and their customers. How are you going to have a conversation with your clients if they can only visit you on your terms i.e, your page.

The benefits of having a two-way relationship extend to both intangible and tangible forms.

The intangible benefits:

  • Building a relationship.

you get to know your followers on their turf, as well as yours, and gain an insight into their lives. You also are now have more of an opportunity to listen and converse. For example, if a client posts a picture of the hairstyle you just did for her, you then have the opportunity to gain permission to repost and image. More content that you don’t have to create. Potential clients who see this can now see your work in a relatable setting.

  • Humanizing the brand.

By engaging with your clients and showing them that you are not a robot, and that you care about the welfare of your clients, you bring a human face to the brand. This means don’t just follow and lurk, engage! Like a photo, talk about something relevant, reply to comments.

Too many businesses ignore comments. If your page is getting swamped with comments, you’re obviously not going to have time to reply to each one individually, but keep an eye out for questions and potential clients seeking information. This can be the deciding factor between whether you gain a new client or lose a potential client. If you don’t have time during business hours, delegate someone to take shifts or set aside an hour or two each day where you make a point to browse through your notifications and answer questions. If you’re just starting out and get very few comments, you absolutely need to make it your duty to respond to everyone, question or not. Show that you care that they took the time to leave a comment.

  • Building trust.

Going back to the example of re-posting a client’s image of your handy work, this is also an opportunity to build trust. How many of us have gone to a hair or nail salon and left less than pleased and now do detailed research before trying any new place?   By posting your handy work from your client’s perspective, you’re developing a rapport and showcasing verifiable reviews from clients that love you i.e., building trust.

The tangible benefits:

Higher potential for new clientele.

New clients are important to growth; a business can’t survive solely on repeat customers. In order to significantly increase revenue, the fact is that you need new customers. You need more people buying your products and your services in order for significantly increase growth and, as a result, revenue. This means that some time should be spent focusing on how to bring in new clientele. This is not to say that you should take any focus off of current repeat clients, you definitely should not, as repeat clients are fundamental to sustaining business. On the other hand, if growth is your goal, new clients are how you get it. Social media gives you the opportunity to reach clients in a way that no other marketing platform does. It essentially puts clients right at your doorstep and opens the door to their lives. I can’t tell you how many times I’ve seen posts of people moving to a new area and looking for a new stylist, nail salon, and or boutique. It happens on a regular basis, why not benefit from it.

Where do you start?

  1. Pay attention to who likes your content and do a little bit of research. Check out their page, see where they’re located. If they’re in your area, follow them.
  2. Check out who likes the content of those in your industry. Some instafamous people in the industry have followers from all over the world. If you check the comments, you’ll see from time to time people comment “I wish you were in *insert town here*.” If they mention your town or surrounding areas, this is your cue to step up and promote yourself. Don’t get ahead of yourself, no sales pitch necessary. Simply “Our salon/ boutique is right here in ______, check out our content” will suffice.
  3. See if there are any Instagram pages dedicated to your city and see who follows them. Do a little bit of sleuthing and see if you can find target client. If so, follow them.
  4. Take a look at your discovery tab, as you like and follow more content that’s relevant to you, the Discovery tab will pull more useful content. Instagram has nearly perfected this algorithm. Take full advantage of it.
  5. If your feed is too clogged, create a separate page just for yourself as the owner so you can see only what you want to see. Click here for a few apps that can help you manage multiple Instagram accounts.