New to SEO? Here’s How to Amp Up Your Link Building Game to Improve Your Search Rankings

New to SEO- Here's How to Amp Up Your Link Building Game to Improve Your Search Rankings

Looking to open your business to the online world? SEO is the way to do it. With 93% of online experiences beginning on a search engine, getting your website and its content on the first page for your keywords will get your business noticed by your dream customers. By making yourself visible to your prospective client that is searching for things related to you, you are advertising your business without having to shout out about yourself. No one likes cold callers, right?

Some of you may already have a bit of knowledge of link building, but for the most of you, you’re looking for 5* information that’ll put you on the right path. What’s certain is that taking the time to create and carry out a link building strategy is the best way to zoom ahead of your competitors in the search results. In this blog post we are going to explain what ‘link building’ is, how it will help you reach out to your target audience and most importantly – tell you all about the best link building strategies that’ll get you seen and get people talking about you.

First, let’s discuss why you need to build links to your website.

Link building is now considered an art. Gone with days where black hat spammy SEO methods got you to the first page of Google. Google’s got clever. Bots now crawl the worldwide web to identify what websites are linking to you, whether they’re relevant to your website and whether they’re websites are trusted. A high quality link will:

  • Direct people onto your website straight from the link on the other website.
  • Improve your Domain Authority – in non-technical terms, the more quality Domain Authority websites that link to your site, Google will improve your Domain Authority and get you seen in the search results of your chosen keywords.
  • The anchor text (one of your chosen keywords) that is hyperlinked on the website linking to your site will give Google an indication of the topic/industry of your site and in return, improve your rankings for that keyword and increase your chances of getting those all-important page 1 results.

Here’s What You Need to ‘Link’

You Can Build Links Using Your URL

You can build links by simply pointing to your URL for example, www.purelysocialmedia.com. By building links this way, you’ll be working towards improving your overall domain authority which’ll increase all of your other web page authority.

Or, You Can Build Links Using Your Keywords

Before starting your link building campaign, you need to strategize what keywords you’d like to rank for. If you haven’t yet identified your keywords, you need to login to your Google AdWords account, click Tools and then go to the Keyword Planner tool. In the Keyword Planner tool type in the searches and topics related to your business, for example:

If you’re a digital marketing company like ourselves, we may expect our target audience to be searching for the following topics: ‘how to set up a Facebook page’, ‘how to gain followers on twitter’ or ‘how to build links to my website’.

Now – think of things your ideal client will be searching, these are things that you can explain in a blog post, type these ideas and scroll to the list of search terms. Here you will find the most related search term to what you’ve type in and a list of similar searches or in tech speak – ‘long tail keywords’. Pick one of these terms. This will be the keyword you will be looking to build links to from other blogs/websites. Before you start building links to this keyword, you will need to write a blog post about it and use the keyword in your title, URL and repeat they keyword within your blog post content. Once your blog is published you will have a URL on your website that you can point to from blogs/websites.

NOTE: If you’ve not yet optimized your website with your chosen keywords then take a read of our Beginner’s Guide to SEO. In this blog post you will find out our SEO tips and where your keywords need to appear on your web pages in order to get your website optimized!

Now we’ve discussed why and what you need to link in your link building campaign, here are the best ways to get those all-important links:

Get Guest Blogging

Build links, raise your online profile and direct your target audience to your website by submitting helpful + engaging blog posts to blogs and websites with a better domain authority than yourself. You can find out more about the benefits of guest blogging in our recent blog post.

Find Blogs Related to Your Business or Local Area (aka Blogger Outreach)

By building relationships with bloggers you will build links in return. Spend time finding blogs related to your business and/or area you trade in and contact them to see whether they’re interested in working with you. Here are a few ideas:

Ask Bloggers to Review Your Business

If you own a product based business, restaurant or bar, contacting a blogger to talk about your business in a review piece is a great way of getting a link. Most bloggers will take the free product, meal or drinks as remuneration for their post. However, more popular blogs and websites may charge a fee for doing this.

Pay a Blogger to Write About Your Business or Content Related to your Business (aka. Sponsored Post)

Sponsored posts are another way of building links to your website. Most bloggers will either charge a fee for these posts or ask whether you have a budget in mind. To work out your budget or to explore whether their fee is worth it you can request to see their media kit (a document which states their total page views and social media following) and check out their domain authority by analyzing their URL on the backlink explorer on Moz.

Submit Your Business to Business Directory Websites

You can build links to your website by listing your details and URL to business directory websites. But – you may need to pay a small fee to list your website on online business directories.

Create Great Content and Share, Share Share!

What’s more rewarding than seeing your blog posts liked and shared? As well as feeling great for writing amazing content – people linking to your content on their websites will direct traffic to your website as well as being beneficial for your SEO too!

Advertise on a Website

Like gaining a ‘link’ naturally through submitting guest posts, people linking to your content on their websites and sites reviewing your business – you can get a link by paying for an advertisement on a website. Although there’s the drawback of having to pay for the advertisement & only having the link for a short amount of time – paying to advertise on a website gives you the ability to get your business linked on a site with a high domain authority. And, once Google sees a high domain authority site linking to you – Google will give your authority a boost in return!  

Ask Your Customers to Link to You

Built a great relationship with your client? If they don’t know much about the benefits of SEO for their business, give them a run down about how link building improve their visibility on search engines and ask whether they will be interested in linking to your website in exchange for a link to their website from a page on your site. What’s there to lose?

Email Marketing 101: How To Grow Your Email List

Why You Need to Up Your Email Marketing

The power of an email goes without saying. I check my email as soon as I wake up in the morning. I am addicted to joining mailing lists. I jump at the sound of a new email notification.  And, with 24% of Americans saying they check their email “way too much” and 40% of individuals forcing themselves to go onto email detoxes, I am not alone in this.

To get you on to the email marketing game, here are the statistics, the benefits and a guide to growing your mailing list to help you build a profitable email marketing campaign:

  • The ROI of Email Marketing is King of the Marketing World

With an impressive 3800% ROI, email marketing is the BEST mover of sales. You earn $38
for every $1 invested into email marketing. 

  • You Can Get Personal

Unlike any other content marketing methods, email marketing can get personal. When a subscriber signs up, they give you their name. Their name is key to getting that all important relationship. 74% of marketers claim the use of a name increases customer engagement.

You can use their name in subject lines and in the main body of your email. And, it works! Using a name in a subject line increases click through rates by 14% and boosts conversions by 10%.

  • The Engagement Rules the Roost

According to Forrester, only 2% of your Facebook fans see your posts whereas 90% of emails will get delivered to a recipient’s inbox. And, the same adults who are liking your Facebook page are twice as likely to engage with your emails than on social media.

How to Grow Your Mailing List

1. Sign Up to an Email System like MailChimp

A mailing system like MailChimp allows you to send thousands of emails at a click of a button. It allows you to schedule them, make them look pretty and organize your subscribers at the click of a few buttons.

If you’re new to email marketing, MailChimp is the place to be. In addition to being a super easy-to-use platform, here’s are a few reasons why you’ll dig it:

  • MailChimp is completely FREE for users who has less than 2,000 subscribers making it more perfect for those who have a limited budget or are just starting out.
  • MailChimp is an incredibly popular platform so it can be easily integrated with lots of software & plugins.
  • Due to its popularity… you’ll find advice & tutorials on everything!
  • It has a very user-friendly, easy to follow interface as well as a drag + drop email template editor…perfect for email marketing beginners!

2. Use Plugins That’ll Grow Your Mailing List

You’ve more than likely been on a website that has a pop-up or a text box in a sidebar asking you to be a member of a mailing list. Here are a few plugins we recommend using:

Activate a List Building Plugin on Your Website like SumoMe

The only way to grow your mailing list is by making your readers aware of your mailing list. SumoMe can help boost your daily signups by up to 20%.  It can help you design pop-ups + sign up boxes to embed into your content.

Invest in Lead Generation Software like LeadPages

If you have a little bit more budget…LeadPages will help you increase mailing list sign-ups – tenfold! It helps you design an opt-in page for your mailing list allowing you to lay out the benefits of joining your list and look uber attractive. Offering a free 30-day detox guide as a lead magnet/free gift for joining your list? Setting up a landing page with LeadPages can help you show off the value of your free gift.

3. Offer a Lead Magnet or ‘Content Upgrade’ on Your Website

People aren’t interested in joining a mailing list unless it benefits them.

So giving away free content is the fastest way to grow your mailing list and make you a trustable source.

Take some time to brainstorm, create and design content that’ll get your audience signing up to your list.

Think about your typical customer or ideal customer.

What advice do they usually ask for? What information will be valuable?

Find out right from the horses mouth by asking your mailing list to email you with questions, looking at popular blog posts on businesses like yours, seeing what topics are hot in forums and Facebook groups and posting on your on your Facebook and Twitter pages and asking your audience to comment what they’d like to know.

Use this information to help you curate your content. Here are a few super effective, tried and tested freebie content ideas:

  • An eCourse. Offer a chain of emails as your content bribe. For example, if you’re a personal trainer, offer a 20 day fitness challenge where you send out 20 unique emails with different workouts to get their body into shape.
  • An eBook. Design a PDF that shares information that’ll help your reader. Here are a few examples: smoothie recipes, marketing guides, makeup tutorials, web design guides etc.

4. Create A Custom Newsletter Confirmation Page

Once your new subscriber has signed up…your next point of engagement is your confirmation page. Your newsletter confirmation page is your perfect opportunity to show off your expertise and already written content. Make sure you include:

  • A little thank you.
  • An explanation of what to expect from your emails.
  • Feature about + testimonial pages so users can get to know you and trust what you do.
  • Link to popular content on your website.

5. Brainstorm and Plan Content for Your Future Emails

An engaged audience is an audience that is likely to grow into loyal clients. So it’s important to connect with your subscribers.

The first thing to master is the subject line. It needs to be short, catchy, relevant and personal. The second this is the content. According to HubSpot, 65% of users like emails that contain mostly images. To ensure your emails connect with your readers make sure you break up your text into small sections, use more visual material than text, attractive use of your brand’s colours and interesting content (see below).

  • Send Out Free Worksheets, Guides + eBooks.

    We LOVE free stuff. Especially when the free stuff is valuable and helps us improve. The free content will help you start a relationship with your audience, show off your expertise and prime your readers for an offering of paid products/services.
  • Recap of Recent Blog Posts + News.

    Not all of your readers will check your website on a regular basis. Showing off your most recent content in a recap email will keep your readers updated + help get your audience onto your website.
  • Share Details About a Future Service/Product.

    72% of people prefer promo material in their inbox compared to 17% on social media.

    Launching a new service or product? Get your readers in the know by sharing what it involves, the benefits, discounts + any testimonials you’ve already gathered pre-launch.
  • Send Exclusive Content that’s Only Available to Subscribers

    Show the value of being a member of your mailing list by sharing MORE than a reader of your website will see. Ideas include sending out a recipe, tips for success and a link to a secret blog post. You can check out our 30 Engaging Blog Post Ideas to help you brainstorm content! 

What’s more – you can gain access to a wealth of analytics. Every time you send out an email you’ll be able to see the click through rates, what links have been clicked, the amount of people who unsubscribed, see what works best and monitor what content is popular. And this important data is what’ll help you refine your email marketing content for future emails.

6 Ways to Increase Traffic to Your Website

6 ways to increase traffic to your websiteIf you’ve recently started a business or recently invested money into a new web design and you’re not generating as many enquiries as you’d hoped – here are 6 surefire ways to get your ideal customers onto your website and kickstart your online sales:

Is Your Website Optimized to Appear in Search Engine Results?

Ensuring your website is optimized with basic SEO can boost your traffic tremendously! Follow these easy-to-follow tips to help you move up the search rankings for your keywords:

Identify Your Keywords

Using the Keyword Planner Tool on Google Adwords is the key to identifying the keywords you should be optimizing for your business. Once you have found keywords, it will help you get your ideal customer onto your website.

Update Page Titles & Descriptions

Once you have identified your keywords, you can update all of your website’s webpages to include your keyword in your site’s page titles and meta descriptions. Just in case you’re not sure, here’s an example of a page title & meta description:

search result

Adding your keywords to your meta data will ensure Google ranks your website in your target customers’ search results. If you’re a WordPress user, download the Yoast SEO plugin – it makes the process so much easier! Once installed, go onto the editing page of every page you need to update, scroll down and you’ll find the Yoast SEO text box where you can easily edit the title & meta description for each page.

Improve the Content on Your Web Pages

Google favours pages that users spend a lot of time on. Make your content look great by helpful content, breaking up large bits of content into smaller easy-to-read paragraphs and adding engaging images. Do you have pages with less than 300 words of content? Do you have pages that don’t look as great as other pages? That don’t include the keyword your optimizing? Start by implementing the following SEO practices on to your website:

Add Image Alt Tags

As well as adding keywords into your written content, include your keywords into the ‘Alt Tag’ on every image you upload.

Increase Your Site Speed

Google increases the ranking of websites will higher site speeds. Use Google’s PageSpeed Tool to analyze your website’s performance. If your PageSpeed is low – Google will suggest changes to improve the speed of your website.

Do You Blog for Your Business?

Blogging is one of the best ways to get your target audience on to your website. When you begin brainstorming your future content, your audience is your top priority. Think: what would help my audience? What search terms will be audience be using? What’s my target audience interested in? For example, if you offer hypnobirthing classes to help women have calm births, your ideal target audience will be searching for calming ways to ease labour. As your business is the answer to that search query – a good starting point for blog posts will be blog posts based on tips to ease labour, breathing exercises, pregnancy tips and motivational birth stories.

Here are a few ways to create engaging blog posts that attracts traffic:

  • Use the Keyword Planner Tool to find out most searched terms to strategize your content
  • Make your blog posts easy to read by using small paragraphs with bold engaging headings
  • An eye-catching title
  • Include links to your services pages and other blog posts that may help your readers
  • Post attractive images that complement your branding

Social Media Marketing

One study found that a staggering 93% of our buying choices are influenced by social media. Here are a few ways to master your social media marketing:

Get Your Branding on Point

Use specific fonts or colours on your website? Carry your website branding onto your social media profiles to create a recognizable, strong brand. As visual content attracts more attention than text alone, start by:

  • Creating images that uses the same font and brand’s colour scheme to publish with your tweets and status updates.
  • Branding your Pinterest boards.
  • Using your colour scheme and fonts in your Instagram profile.

Post Regularly

Gain a steady growth in your social media following by publishing content regularly onto your channels. The more people who engage with your brand, the more traffic will be directed to your 6 ways to increase traffic to your website checklistwebsite.

Be Relevant

Reach out to your target audience by sharing your blog posts, relevant articles, news in your industry and useful written, visual + video content. Even though you’ll be posting other people content – you will be connect with your potential customers and making relationships with people in your industry that may share your content with their audience.

Be Active in Relevant Communities

Building a community around your business is a catalyst for getting your business mentioned and shared online. Delve into the world of social media networking by finding Twitter Chats, Facebook Groups and online forums dedicated to your industry. For example, if you’re an organic skincare brand, you could share your knowledge and connect with your target audience in green beauty twitter chats, Facebook groups and online forums.

Your Email Marketing Campaign – Do You Have One?

With 66% of consumers making an online purchase as a result of email marketing, prioritizing email marketing is very important. Here’s how to get started:

Create Valuable Content to Build Your Email List

I’m sure you’ve landed on a website that either has a pop-up or side bar content offering a free eBook, course or guide in exchange for your email address? If you’re looking to connect with your audience, show your expertise and build your mailing list – this really works. Start by brainstorming ways you can help your target audience.

Create & Send out a Regular Email

Your email doesn’t need to be fairly complicated at first. You could send out a simple but engaging round-up email of all of the content you’ve posted throughout the week, over the last 2 weeks or month. This way you’ll direct traffic to your website and stay in the mind of your audience by appearing in their inbox regularly!

Guest Blogging

The higher your domain authority, the higher you’ll appear in search results. A great way of building your domain authority is by guest blogging. By posting helpful content on websites you’ll engage with a new audience and direct traffic to your website and create that all important, domain authority boosting back-link back to your site. Start by finding websites are leaders in your industry or post similar content to your website and contact them to see whether you can guest blog on their websites. You can also find websites that are seeking guest bloggers on Twitter, forums and Facebook Groups.

Update Old Blog Posts

Instead of writing new blog posts – you can direct more traffic to your website by updating old content. If you have been blogging for a while, you may have a lot of blog posts that could benefit from being improved. Start by looking at your Google Analytics to identify old content that’s popular with your audience.

Add a ‘Pinnable’ Image

Pinterest is a huge driver of traffic. Make your feature image ‘pinnable’ by making sure the images matches your brand and creating a vertical image for each post.

Link Relatable Content

Google likes to see inbound links in your content. Got a blog post that’s focussed on a similar topic? As well as pleasing Google, linking relatable blog posts will help keep the reader on your website.

Update the Blog Title

Your old blog post could benefit from improving its title to include a keyword or to attract more readers onto your blog post.

Add Keywords

Do you mention keywords in your blog post? If not – add them naturally within the content of the post.

Create a Content Upgrade

Could your blog post benefit from offering a worksheet? Or a more detailed guide? Creating a content upgrade will offer value to your readers, show off your expertise and help build your mailing list.

Social Media Strategies Your Business Depends On

purelysocialmedia

Note to our readers:

Hey guys! It’s been a while. We’ve been super busy trying to build our brand and tending to our clients.  But we’re back and coming at you with more posts on a more regular basis. 

We’ve decided to work with freelance bloggers to help diversify the information that we bring to you, as well as stabilize our post frequency, so you have something to read from us on a very regular basis. This week’s article is written by Holly Sturgeon, a beauty and fashion blogger from the UK who has a passion for social media and loves to dig up information to bring to you guys. Welcome to the team, Holly! Hope you all enjoy!

Back in the days our businesses depended on local and national advertising in Newspapers, on Radio and Television. Whilst those things are still important for spreading the word about your business, other options, (Free options at that – Thanks us later!) are now available.

Social Media has pretty much dominated our lives over the past few years with more than 307 million monthly average users on Twitter alone. You might use social media for keeping track of your favourite celebs or for sharing your cute cat pictures rather than for promoting your business, but sharing your content on Twitter, Facebook and Instagram (or any other of the numerous social media platforms that are available) could actually prove to be quite fruitful.

Ever scrolled through your news feed on Facebook or Twitter and seen a blogger or business letting you know all about their latest product or service? Of course you have! Well that’s because those businesses have started their own social media campaigns and began promoting themselves by using different social media strategies including the one’s we’re about to mention.

Whether your business is a blog, a service or is product driven, your primary aim of using social media will doubtlessly be the same and that is to reach new audiences and welcome new customers to your business. Here are a few social media strategies your business depends on:

Advertise Your Social Media Accounts

Of course, the purpose of using social media is to promote your business but your business also needs to promote your social media. (hear us out!). Presuming you already have a website, ensure you put your Twitter or Facebook handles on your homepage and in your ‘contact’ page. Customers feel more secure knowing they can contact you instantly and so letting them contact you via social media for any customer issues is a great way to attract followers and of course encourages user engagement. It’s also vital to ensure that when you are sent a query or comment that you reply to each one individually and personally. Also ensure you deal with all ‘personal’ or account queries via direct message to ensure customer confidentiality. All of this will ensure that your followers will feel safe and this is likely to result in return business.

Content

In order for this to work, it is really important to ensure you keep your feed current. Using apps such as Buffer or Hootsuite, you can schedule posts to appear on your timeline at your preferred times. In terms of what content to publish, businesses should always keep things professional with a hint of humour. Retweeting controversial users or using foul language are definite no-no’s but posting up the odd cute cat picture (obsessed!) will keep your timeline current and will encourage users to engage by favouriting, liking or retweeting your status. You should also consider keeping your tweets short (under 100 characters) as shorter tweets are proven to attract 17% more engagement.

Timing

Timing your updates is also important. According to Social Media Scientist Dan Zarrella, Twitter engagement for brands increases by 17% at the weekend. It has also been proven that Twitter users who use their mobile phones to browse their newsfeeds are 181% to be on Twitter during their commute. Perhaps consider posting in the early morning. The same applies to Facebook and Instagram (we’ve all done it) as we are all more likely to browse through social media platforms out of boredom whilst travelling.

 Images

Here we go with the cute cat pictures again – You are twice as likely to receive comments, replies, likes, retweets etc if you post an image with a link. So whether you choose to post a picture of your latest service or even a picture of the office Christmas Tree, you are encouraging people to engage with your brand. Engagement = visitors = Followers = Customers which is the aim of the game.

Hashtags

The hashtag trend started on Twitter but is now actually popular across most social media platforms. At the end of your status, placing a relevant yet popular hashtag will mean that your tweet will reach new followers. In fact, of all the information and advice given in this blog, this is probably the most important and successful tip. Here’s an example of how to use a hashtag:

 “Spending the weekend decorating the office. #springcleaning “

 Anyone who types “spring cleaning” into the search bar on Twitter will be able to see your tweet, this also applies to Instagram and Pinterest. Using more popular hashtags, including ‘trending’ hashtags (which you will see on the left hand side of Twitter or on the right side of Facebook) will obviously mean your tweet reaches a bigger audience, but that also means that more people use that hashtag and so your tweet will be pushed down the newsfeed very quickly, leaving a limited amount of time for users to see your status.

If you use hashtags that are relevant to your status, you will reach new users that are genuinely interested in what you have to say meaning you are more likely to encourage engagement and receive more followers.

You might want to consider creating your own hashtag. For example if your business is called “purelysocial” (shameless plug – We’re not even sorry!) then type your status similar to this format:

 “There’s only 6 weeks left until Christmas, Are you prepared? #purelysocialmedia”

If someone retweets your status, their followers will see your business name in the tweet, despite the fact that you’re not directly advertising. Clever huh?

Competitions

Everyone wants something for nothing. We all have entered a competition at some stage in our lives, whether it was in a magazine or even just buying a lottery ticket. Running a competition on social media can prove to be extremely popular and will definitely encourage people to follow you. Whether you offer a service or a product, running a competition on social media where the users are required to “follow and share/retweet” your status to enter will mean you will get a follower, who will share your status with their followers, who will then share it with their followers and so on. It can result in hundreds of followers and will mean more people will visit your website. Using clever hashtags (such as #win, #competition and #giveaway) for this, like previously mentioned will see your competition reaching the masses.

Paid for Ads

No-one really wants to pay for something if they can achieve similar results for free but we thought we should cover all options available to your business. Of course, there are paid options available on both Facebook and Twitter where you can start a campaign which see’s the platform advertise your service on newsfeeds. You might have seen “promoted” statuses on Twitter which are paid for advertisements and the ads on the right hand side of Facebook are also paid for. Advertising this way is definitely useful for those who have a budget to work with but can also be an expensive way of experimenting with social media.

Using social media can increase your customers greatly and is definitely something your business will depend on if you want to increase exposure online. Keep an eye on this blog for more tips on using social media to promote your business and feel free to submit your questions!

Until then, feel free to share your cute cat pictures with us @Purelysocialtip

How to Recover from a Social Media Campaign Blunder

How to Recover (1)

We’ve already written an article on How NOT to Fail at Social Media Campaigns, but recent social media news have inspired an article on what to do if you do happen to fail. As with everything in life, there are situations in which no matter what amount of planning goes into something, things still go awry.

You may or may not have heard about the Sleepy Hollow marketing blunder with their “Happy Headless Day” campaign. To welcome the new season of the FOX network show, Sleepy Hollow , based on the stories of the Headless Horseman from European folklore, FOX launched a “Happy Headless Day” campaign with witty puns from the show about the headless character. Unfortunately, this campaign launched the same day as the devastating news came out about Steven Sotloff’s death. Needless to say, the media took this campaign and ran with it warping the intentions of the “Happy Headless Day” campaign and putting Sleepy Hollow in a bad position.

The way FOX network handled the situation was perfect. This is their statement: “We apologize for the unfortunate timing of our Sleepy Hollow Headless Day announcement…The tragic news of Steven Sotloff’s death hit the web as the email was being sent. Our deepest sympathies are with him and his family, and we don’t take the news lightly. Had we have known this information prior, we would have never released the alert and realize it’s in poor taste.”

This is a perfect example of how a well-intended campaign can go awry purely due to unforeseen events. Had this campaign been launched 6 months prior, no one would have looked twice at it. However, due to the timing and the hungry media looking for a scandal, FOX network was put in a bad position.

So now, the question is this: What do you do if something like this happens to you? You’ve read our article on How NOT to Fail at Social Media Campaigns, did your research and are confident that your new campaign will be a success. Out of nowhere at the very last minute, something happens that sets your plans off track and puts your brand in a bad light.

1Immediate damage control. First things first, you have to immediately initiate damage control. This is one of the main reasons why you have to be ever-present in your social media accounts. If you or someone you delegate is there to catch an issue as soon as it occurs, you have a better chance of minimizing the amount of damage to your brand. If you set a campaign up and forget it, you’re bound to miss any feedback or backlash from your campaign. This will only cause negativity to fester and spread across your entire brand.

2Sincere apology. Emphasis on the word “sincere.” Whether or not you think you did something wrong, you need to understand this: once you publish something, it no longer belongs to you. If your public portrays something as offensive or insensitive, it is your job to understand their point of view and empathize with them. Try to understand why your campaign would make them upset, apologize and mean it, and if necessary, retract your campaign. This doesn’t mean that you need to take down your campaign every time you upset one person, but use your discretion. If the campaign makes a turn for the worst, you have to take it down.

3Plan for future action. If the reason for the blunder was an oversight, it may be necessary to add an additional step in your ad campaign clearance. For example, FOX network may now require someone to check through the news before launching a campaign to ensure that a campaign they are about to launch will not be offensive to anyone. If the reason was out of your control, have a team dedicated to monitoring the campaign from beginning to end prepared to institute any damage control immediately.

Unfortunately, no matter how much researching you do, there could be unforeseen events that throw your campaign off. The media will almost always find a way to warp information to fit their purposes, and trolls will do their best to make you look bad. There is hope, however, in your recovery. The worst thing you could do is ignore the problem and hope it goes away; that will only fuel the fire and allow people who are already mad at you to get even more upset and talk amongst themselves. Your presence is 100% necessary to help mediate the issue and smooth everything over the best you can. The problem will most likely not go away on its own in most cases. So, engage and speak up!

Don’t forget to come talk to us, too! We’re ever-present on Twitter and you can reach us in the comments below, as well. Also, we just launched our new site: http://purelysocialmedia.com, so check it out and let us know what you think. If you need any tips or advice on your specific social media situations, feel free to send us and email! We love to chat!

 

 

Generating Reports

*For a better view of graphics simply click on the image to enlarge

So, one of the best ways to learn something is to see it in action. In Sexy Little Numbers, by  Dimitri Maex, there is a great example of why you want to understand the numbers. Based on his teams assessment of Motorola’s 2006 phone sales in the China:

The expense of marketing as a whole generated 26% of Motorola sales. Advertising accounted for 55% of those sales, at only 11% of the total marketing budget! For every 10,000 yuan spent on advertising, 382 phones were sold. However the same spent on in store promotions only resulted in the sale of 96 phones. Assuming the industry average is a profit margin of 30% per phone sold, Motorola’s was more than double with every yuan spent on advertising yielding 15 yuan.

You have the ability to assess your efforts in a similar way. One, that will allow you to begin to make strategic decisions. One way to do this is to export the data you have from your various social platforms into Excel files (.xls). Start with one platform at a time, be sure to save your original data, simply copy and paste the data onto a new sheet to begin your analysis. For the purposes of this post we’re going to use Facebook as the platform we’re going to export our data from. You should know that you can export data related to your Facebook Page from two places, Ads Manager, which provides reports on any paid advertising you’ve done on Facebook, or from your Page’s Insights.

Ads Manager

From your Facebook Home Page/Newsfeed click on Ads Manager from the menu bar to the left of your feed, under Messages and Events. Once you’re in Ads Manager, select Reports from the left side menu bar. When you open the reports page it will default to your General Metrics for the last 30 days. Select the dates you want the report to generate from then proceed to determine what type of report you would like. Facebook allows you to view and export 7 different reports:

  1. General Metrics: provides you with an overview of each ad, reporting reach, frequency, impressions, clicks, money spent, and actions taken.
  2. Website Conversion: provides information on all ads that we’re driven to purchase or register on the landing pages you’re required to link to your ad.
  3. Placement Based Metrics: provides information on the placement of your ad, was it seen in the news feed or the right column space and was it viewed on a mobile device or PC?
  4. Responder Demographics: provides information on the people your content reaches, providing you with their age and gender.
  5. Page Actions; provides you with insight into the actions people are taking with your ads, how many are liking, sharing, comments and engaging with your content?
  6. Video Actions: looks specifically at the videos you post, how many people viewed or clicked on a particular video, did they watch the complete video, did they share like or comment?
  7. Application Actions: looks at the application associated with your page, for example you may use this when running a contest on Facebook.

FB Screen Shot 1

Page Insights

From your Business Page select Insights to generated reports related to your page and posts. Click export, this will open the Export Insights Data box. Select the dates you want the report to focus on, determine whether you want the report to be based on your page or post activity, then select the old vs. new export (doesn’t make a big difference) and click Download.

FB Screen Shot 2

Go a head and open the downloads of your data, don’t feel overwhelmed by all the numbers on the page. To begin to digest this information it’s best to work with Excel’s Pivot Charts. Simply select the information you desire to compare, copy and paste data by columns or rows, for the sake of this exercise I suggest picking two or three things to compare at a time. For example from the original document you may select the date column, the type column (photo, link, or status), and the lifetime post reach column to paste into a new sheet. On the new sheet select Insert Pivot Table using the data you just copied to the page. Pivot Tables can be confusing if you’ve never used them before, but in the latest Window’s version you can easily drag and drop information to determine where it can be viewed the easiest.  Once you generate your desired pivot table you can convert that table into a chart, which is even easier to digest. If you’re unsure of how to use pivot tables, there are tons of videos on YouTube that cover the subject. But when you finally get the hang of it here’s what you can do:

Analysis1

Chart A

Pivot7

Chart B

Based on Chart A we can see that the posts for this account performed better in Quarter 1 than in Quarter 2. With this one piece of information you could review all of your posts from the first quarter, looking for any patterns or theme. Run another report for Quarter 1 posts and you may discover that there is a time of day that works best for your audience or you may determine that certain events or posts really attracted a lot of attention from your audience. Chart B looks at the paid ads this account ran in Quarters 1 & 2. Based on the chart we can see that 2 ads did really well in relation to the cost of the ad. What we want to point out is the last ad, Website Clicks New…, and provide a little back story. That ad was part of a two week promotion for a paid live stream event. The cost of running this add was $166, that included the graphic art used in the promotion and the cost of advertising on Facebook through Power Editor. The results of this advertising we’re 7 attendees for the live in store event, 35 online attendees and resulted in this business netting $700. This resulted in about a 24% profit margin. This company was thrilled to see that a few minor changes to their Facebook advertising strategy could not only generate revenue but also drive traffic to their site and events. It just take some time and a willingness to experiment.

But maybe after reading this post you determine you’re just not up to this whole Excel thing… Well we stumbled upon a little free tool that can easily help you analyze your Facebook efforts, Wolfram|Alpha. Make sure your signed into your Facebook page prior to clicking the link. But it does do an excellent job with providing you with important data in a easily digestible manner. Here’s an example for the same account we used above:

Analysis2

Or if you utilize a third party sight such as Buffer, Hoot Suite or Sprout Social, you can generate reports through these sites as well that will analyze all of the platforms your have linked to that particular site. Here’s an example of what it looks like from Sprout Social:

Analysis3

 

As always we hope that you have found this post to be beneficial. Please be sure to leave us a comment below, we would love to hear from you!

Why are you on Social Media?

Why Are You on Social Media-

Last week we completed our Content Calendar series and it really got us thinking about a few things… Things about your business, how you use social media and why?

Over the past few weeks we’ve been in the process of discussing our services with some new potential clients and we’re starting to notice a few things… For one, many business owners know that they should establish a Social Media presence, at least that’s what everyone keeps telling them, but they aren’t really sure what to do once they are there. So begin by asking yourself: how should my business be represented on Social Media, and how should we position ourselves to stand out from the rest?  These can be tough questions to answer but are necessary to the development and execution of your strategy.

It is our opinion that the role Social Media plays in your business’ online presence can fall into one of two categories:

Your Social Media drives traffic to your website, playing a key role in lead generation and sales conversion.
or
Your Social Media simply supports and beefs up your online presence.

For example, there are some industries that are just ideal for social media. Fashion, beauty, physical fitness and photography work well because they are rich in visual content. Followers and fans of these industries get the behind the scenes tour for their favorite brands and personalities. Social Media is an opportunity for these brands to have fun and engage with their followers in a way that would not be possible through their websites. Unfortunately, this utilization of Social Media does not lend itself to every industry. For example what are the chances that you will be compelled to  follow an accountant on Facebook, an exterminator on Instagram or the local dry cleaner on Pinterest? Pretty slim to none, right?

Well truth is you just might depending on your interaction with that particular business. This is where category 2 comes into play. As we previously mentioned we have been in talks with two potential clients regarding how we can assist them in developing and sustaining a presence on Social Media, one client operates a young dental practice and the other sells various insurance packages to local businesses. Neither of these businesses would be considered glamorous in the world of Social Media Marketing and neither are rich in a steady flow on exciting visual content. Does this mean they shouldn’t be on Social Media?

Of course is doesn’t! It just means we’ll need to be calculated… We explained to these clients that they will need to shift their view of the role Social Media will be playing in their businesses from category 1 to category 2. For these types of businesses we’re not looking to drive traffic from a platform to a website, but rather we are looking to create a Social Media presences that allows visitors from their websites to get a good sense of what that particular business is about. There are tons of dentist out there, so how will a patient decide between them? Well for one they’re going to ask around, read reviews and visit the offices’ website. But what will be that determining factor that helps seal the deal…. It very well might be their Social Media presence.

We explained to these clients that Social Media is an opportunity for them to share with the world what makes them special and unique. Social Media is a great place to highlight their company culture, explain various policies and  showcase their knowledge in a particular area. It’s also a great way for them to interact with their customers in a more relaxed setting. Everyone likes getting a birthday card in the mail, but imagine receiving a birthday wish from your Dog Groomer via twitter. You’d feel pretty special and a bit tickled for the unique interaction!

There is an opportunity for every industry to utilize social media effectively , it just takes some creativity and a little trial and error. Defining what your intentions are when it comes to creating a Social Media presence will not only save you time but confusion as well. Don’t set out with the intention of  doing what everyone else is doing, take the time to study the social accounts of other businesses in your industry. What are they doing well and what do you feel they could lose? Figure out what works best for you and be prepared to try many different things before settling on the strategies and tactics that are ideal for you!

As always we are most interested in hearing from you! Have a comment you’d like to share, or maybe you have a question you would like answered. Leave us a message below or email us at purelysocialinfo@gmail.com. We can wait to give you the advice or help you desire!