When thinking about social media marketing, it is important to think about who your audience is and how to ensure that they are aware that you exist. Content marketing is crucial to this i.e. making sure that the content you produce is relatable to your target market. Today’s topic is Millennials. The term “Millennials” refers to the group of people who started to reach adulthood around the year 2000 (currently ages 18-37), aka Generation Y: the Tech Generation. Millennials make up 25 percent of the population, which presents them with the power to have a serious impact on the GDP. Much like Baby Boomers in the 1990s, Millennials have the power to lift the GDP at least a percentage point higher than current levels. By the year 2020, Millennials will make up nearly 50% of the workforce and account for 30% of retail sales. If Millennials are even a portion of your target market, you need to make sure that you know how to reach them.
Studies show that the Age of Technology is having more than just a technological impact on Millennials. It is actually changing the biological make-up of Millennial consumers, as they are now rebuilt to multitask and seek reward for committing their time to consuming brand content. This is why generic sales pitches on social media doesn’t work for this group. Millennials require interaction in order to engage with a brand.
According to a study by Yahoo, Millennials desire:
- To immerse in content
- To satisfy fandom
- To be “in the know”
- To have the necessary resources to succeed
Knowing these 4 things about Millenials, it can be deducted that successful content needs:
- To have depth
- Be current on pop culture
- Include facts on specific, relevant topics
- Include tips for success
The difficult part of creating content that fits these specifications is molding it to fit into the restrictions of the social media platforms you’re using. How do you provide depth in an image on Instagram or give a tip for success in under 140 characters? How do you create content as a brand that consumers will want to engage with? A Yahoo study gives 7 helpful tips that we’ve elaborated on for relevance.
- BE Brief – Keep It Simple and Sweet.
- DON’T over complicate a simple idea to make it more appealing, it will only deter audiences. Creativity is always a good skill to use in creating content, but you need to make sure that your ideas remain clear and concise throughout.
- DO remember what your initial point is and make sure that it is still apparent even after all the primping and fluffing is over.
- BE Entertaining & Humorous – Have fun with your content.
- DON’T keep it cut and dry and strictly business.
- DO find a cool way to integrate humor into your content to make it entertaining. Put your own twist on a current meme to make it relevant to your industry. Find a trending hashtag that you can make relevant to your industry and jump in on the conversation.
- BE Fresh & Unique – Dare to be different.
- DON’T do the same thing you’re competitor is doing. You’ll only blend in with the noise.
- DO Keep an eye on what you’re competitor is doing and see how you can execute it better or differently. While it’s important to be aware of your competitor’s actions, copying is frowned upon and you could risk getting called out and tarnishing your brand.
- BE Informative/educational – Sharing is caring!
- DON’T be secretive and unapproachable. Gone are the days when brands were thought of as this unknown superior that could do no wrong. Brands are now expected to loosen up and communicate with their consumers.
- DO provide your target market with helpful information that they can apply to their lives. Tell them something they don’t know. Tell them something that they would like to know about you, about your industry, something applicable to their future business… with you.
- BE Relevant to the individual – Customer is key
- DON’T group your customer into one large faceless, nameless, passionless lump.
- DO practice targeted marketing efforts. As a business professional, your bottom line is obviously first in your mind, but do not forget about your customer’s wants and needs. To ensure that your content is relevant to the individual, you must get to know the individual demographics in which your customers lie and strategize on how to meet their needs.